If you want to attract better clients, create a better customer experience!
Florists learn how to pre-qualify wedding clients and take the lead in your client management with my Wedding Workflow pdf.
I teach all 16 steps I’ve developed to manage my wedding clients and show you how I teach my customers the steps, too…Including how I pre-qualify clients before we meet, what I do after they accept a quote and what I do if they don’t book.
This is the fastest, simplest way to improve your brand position and wow your future clients!
Get my Wedding Workflow HERE.
“Just downloaded the 12 email templates, wedding workflow & how to write proposals that sell…..
ALISON! You are the flower fairy god mother we all needed! Information overload! Do it guys.”
-Melissa Denise (review from Facebook)
[Save $125 Off my Wedding Templates Bundle]
Believe it or not, setting the “rules” can actually feel more like customer service! These templates show you exactly how I do it.
What steps to you and your staff follow to lead clients with confidence?
When you take the lead in your client management, customers can find solace…and trust…and ultimately, their trust allows you to serve them better.
How can you develop your “know, like & trust” factor?
Start with my Workflow Today.
You can download & print out this pdf!
Mark it up, cross out the things that don’t apply to you.
Make it yours. Make it better. Make it best.
Revisit it in 6 months, a year, 5 years….see how far you can push the customer experience toward extreme excellence.
Get my Workflow for just $79.
What does your customer experience?
The speed at which you reply,
your professionalism (both in person and via e-mail),
the generosity you show,
the boundaries you set,
the follow-through….
all of your actions are the voice of your brand
and each is a component in your customer service experience.
Try my Wedding Workflow to see how I create a customer experience that represents my brand.
Here a few of the steps I explain in the course:
Step 1. First point of contact.
Step 2. Replay to Client.
Step 5. Call Preparation.
Step 6. Phone Consultation.
Step 8. If they Do Not accept the quote.
Step 12. Finalize & Invoice.
Step 13. If the final payment is late.
Step 16. Follow up.
From the initial contact to the post-wedding follow-up I’m sharing the client management process I’ve developed over 2 decades in business.
More from Alison…
I’ve spent years practicing and developing the voice of my brand in order to lead with integrity and attract ideal clients.
Each of my courses is made with love from me to you.
If you have any questions for me before, during, or after signing up for a course, you can e-mail me any time.