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By Alison Ellis

Rules and Boundaries for Your Floral Business

What guidelines do you follow in your business?

As a floral business grows and matures, certain boundaries and rules are required to maintain a profit and feel proud of the work you do.

Saying “yes” to every request is not feasible in a small business, so how do you decide when to say “no”?

Oftentimes, we learn through circumstance and bad experiences, but rules and boundaries provide a path for success and clear expectations.

First, let me clarify the difference between a boundary and a rule:

A boundary is something that you do to hold yourself accountable, however, a rule is something that you expect others to do.

Photo from The Floralpreneur® Workshop 2023 by Isora Lithgow Creations.

When you establish a rule in your business, it’s up to you to communicate that rule to customers.

This communication happens on your website, in-person conversations and e-mail correspondence as well.

How can your customers follow the rules if you don’t explain what they are?

The same is true for establishing your own boundaries!

 

Hold yourself accountable by setting a boundary and make it a new guideline in your process.

 

For example, here are a few questions you can ask to help set boundaries as a business owner:

  • What is your minimum order? How much do you require to go out the door with an arrangement and turn a profit?
  • What are your operating hours? When are you closed, away from your desk, or on vacation?
  • What is your profit goal so you can pay yourself and all of your business expenses?

Here are some rules your business could establish:

  • When final payment on a wedding or event is due and what happens if payment is late.
  • Whether your delivery driver leaves flowers if no one is home or calls ahead to arrange a delivery time.
  • Refusing to send “secret admirer” or other “anonymous sender” enclosure cards for the recipients’ safety.
Photo from The Floralpreneur® Workshop 2025 by Isora Lithgow Creations.

The boundaries you set in your business may differ from others and that’s OK.

In fact, it’s a good thing to be different!

Here’s a boundary in my home-studio business:

I stopped doing Valentine’s Day flowers about 20 years ago.

Now, this may sound bonkers bananas based on the traditional retail florist model, but there are a few really good reasons why I don’t do Valentine’s Day and most of them are related to the freezing cold temperatures and snowy conditions in Vermont!

  • My garage studio is unheated so I have to bring flowers up and down the stairs of my basement to work.
  • Every single arrangement has to be wrapped in plastic to protect from the winter cold. This is time consuming and a hassle!
  • There are sometimes many inches of snow the week of Valentine’s Day here in New England and I’d always worry about deliveries.

After a few years of soliciting Valentine’s Day orders, I decided this holiday hustle wasn’t for me! There are flower shops that can do this work and I can send people to them. And this gives me time to focus on the things I do better than Valentine’s Day flowers!

Now, here’s an example of a rule in my business:

Final payment is due at least 3 weeks in advance of any event so that I can order flowers. If payment is not received, flowers will not be ordered.

  • I communicate this rule upfront when clients are booking so there’s no confusion.
  • I reiterate the terms before the due date to help guide the clients.

If you want to see exactly how I explain the rules in my business, you’ll find them inside my Wedding Templates here! Including my E-mail Templates, Wedding Workflow, Proposal and Contract for Florists!

Photo from The Floralpreneur® Workshop 2025 by Isora Lithgow Creations.

We learn by doing in business, but you don’t have to reinvent the wheel when it comes to client communication and healthy boundaries and rules. That’s why I created these templates for florists to make it easier!

If you need any help from here, let me know.

Upcoming Workshops:

You can join me for a free training this month in the Marathon Mindset Summit Feb. 23-24th!

Meet me at the Wisconsin and Upper Michigan Florist Association Annual Convention March 20-22nd!

Come to Vermont for the 2026 Floralpreneur® Workshop, April 19-21st! Seats are extremely limited.

And if you’d like to inquire about individual coaching calls, click here for details and we can set up a time to talk.

Keep doing beautiful work!

xo. -Alison Ellis

Photo from The Floralpreneur® Workshop 2023 by Isora Lithgow Creations.

 

February 12, 2026 — 5:45 pm

By Alison Ellis

How To Book A Wedding

Consultations and sales skills are crucial areas of the floral design business that can take some time to figure out.

The first thing I learned in my business was how to price flowers, but the next most important part of my business success that I had to work on was booking new clients (even though my business was brand new!) and closing sales (without feeling too pushy or salesy).

I trained in several flower shops in my teens and early 20’s so I developed some sales skills along the way, but the truth is that most of the shops I worked in did not do weddings.

In fact, my first wedding experience presented itself in 2001 and I can tell you that I was hooked right away!

After 24 years, I still love the details and precision of wedding work.

From that very first wedding I became obsessed with the delivery and set-up schedule so we can make everything come together in perfect timing.

And I can still remember learning how to make my very first classic spiral bouquet!

What I discovered is that the steps that come before all of the design and delivery work require some more expertise and guidance.


The fact is consultations and sales take practice!

When you lead a consultation, what do you even ask?

When it’s time to write a wedding proposal or quote, what should that really look like? How much detail do you share?

I know that when I was starting my own business I certainly had zero confidence about leading clients through the sales process.

I was winging it and embracing the “fake it ’til you make it” mentality!

The good news is that all of the above can be learned and over the next several years I figured it out!

And one day, a florist friend suggested that I should share my steps, my exact wording and my booking process by selling templates and I got to work on my Wedding Templates for Florists! You can grab them now and put them to work in your business today!


 

The Wedding Templates Bundle includes:

5 Steps To Book Weddings More Quickly

How To Write Proposals That Sell

Contract for Florists

Wedding Workflow: 16 Steps to Client Management

E-mail Templates for Florists

And Bonus lessons!

Get Wedding Templates Here!

 


 

Naturally, I learned through trial and error.

I can still remember the first time I had a consultation on my own and how I bravely acted like I’d done this before…no big deal! But in reality, it was a big deal and that was just the start of hundreds of consultations to come.

I learned something after every consultation I conducted, but it took years before I truly felt comfortable taking the lead in a consultation.

And after the consultation…

When it came to writing proposals, I got some bad advice early on that I quickly learned to ignore!

Running a business means overcoming doubts and other obstacles on a near constant basis.

Even after decades in business, there’s more to learn, improve and refine on your business path.

Because trends come and go, and our customers are always evolving so we must evolve, too!

No matter how long you’ve been in business, if you’d like a shortcut for proposals, contracts, the most frequent email communications with clients and every step to follow to book wedding clients, you’ll find a bundle of my Wedding Templates Here!

Even if you just pick up 1 great tip or strategy to help book a new client, these templates are worth their weight in gold.

Need more help? Any questions for me? Reach out anytime! info[at]realflowerbusiness.com

January 23, 2026 — 2:10 pm

By Alison Ellis

End of Year Business Tips

Every year in business is a learning year.

As the winds are often changing in terms of marketing, client buying styles and design trends, it’s an important part of your job to keep up and keep moving onto the next right step to reach your goals!

Unfortunately, there’s no guarantee that one good year will lead to continued success.

Which is why you need to stay engaged and focus on the next right steps in your floral business!

After 24 seasons as a wedding florist, I’ve had ups and downs in my business, but there’s no denying that things have been feeling a bit more down than many of us have experienced before.

Instead of pacing the floor or letting the sudden influx of price conscious clients get me down, I’ve learned through many years of practice that I can actually DO something to change the current trajectory of my business.

It takes some personal reflection, accountability and determination, but it’s worth the effort to find direction and feel confident in your actions!

As the year rapidly comes to a close, here’s what I’m doing in my own small business:

#1. Running the numbers.

I’m looking at all of my expenses to decide where I need to cut back and how much more I want to spend before the end of the tax year.

Sometimes, spending money in your business is a good thing after all–for tax purposes, for educational purposes, etc.

I’m also looking ahead and future-casting my cash flow based on 2026 bookings so far.

It can be as simple as asking:

  • Are you able to pay your expenses for the next 6-12 months with your current savings?
  • What’s the estimated profit margin on the sales you already have booked?
  • What will it take to to fill the gap between where you are and where you want to be?

#2. Putting my best foot forward.

When I get an inquiry from a wedding planner or a new client, I’m focusing on what will serve them best and adapting my service to accommodate their requests wherever possible.

This might mean writing a quote without gatekeeping (for example, not setting a firm minimum before a consultation) to help customers experience the value I provide before deciding if we’re a good match.

If budget is the #1 deciding factor, so be it–perhaps we are not a good match.

But if clients need a little more time and attention to help get to a “yes”, the least we can do is find a way to meet them part-way where possible!

#3. Marketing with a strategy.

This is a perpetual part of my process, but I’m re-examining all of the branding and marketing efforts in my businesses.

From how much money I’m spending on advertising, to the areas where I’ve slacked and fallen short, it’s the perfect time to improve my marketing strategy because they are always a work in progress.

It’s easy to get lost in a sea of social media “content”, but I don’t create content.

I provide a more valuable service and it’s my job to make sure customers know I’m the best choice for them!

FYI I’ll be walking through exactly how I work on improving my marketing and branding strategies in January in my 4-week program, The Art of Good Business. 

You can learn all about it here if you have any interest in joining me! It’s a great program and we do some good work together to kick off the new year!

#4. Planning ahead.

What do I need to do next to reach my business and life goals?

What skills do I need to sharpen?

How can I best be of service in a way that thrills and delights my customers?

What does it really look like to reach the “next level” in my business?

#5. Giving 20% Off Courses & Coaching.

To close out the year, I’m giving floral designers 20% off my courses and coaching until Dec. 31 at 11:59pm EST! Use Code: GIVE20 to SAVE!

In a year that’s been down for so many, it feels like the right thing to do the close the year with 20% off courses over $50 to provide an opportunity to invest in your business, learn something new, and get it before the tax year ends! (Educational Courses are a business expense after all.)

Visit My Course Shop Here!

And if you’re interested in booking a Coaching Call, please note the 20% Offer is limited to 10 due to capacity limits.

Click Here to schedule a call!

I’m here to provide support if you need it, so if you’re growing your floral business or struggling to figure out your next steps, reach out to get in touch!

xo. -Alison Ellis

 

December 21, 2025 — 8:29 pm

By Alison Ellis

Marketing Workshop for Florists This Week!

Hey there, Floralpreneur®! This week, I’m teaching my Marketing Workshop for Florists for the 5th year in a row and I’m so excited to get started.

We kicked off Day 1 today, Dec. 8th, however, we still have 2 more days of live trainings and replays will be available if you sign up before the final class starts on Weds, Dec. 10th at 12pm EST/9am PST.

Click Here if you’d like to register for The Marketing Workshop for Florists!

You can check out the Welcome/Pre-Party to set intentions for the training below….and if you want to hop into the workshop, do it now!

Thanks for checking out my blog today to watch the pre-party!

If you have any questions for me, or you’d like to inquire about coaching, don’t hesitate to get in touch. info@realflowerbusiness.com

xo. -Alison Ellis

Founder of realflowerbusiness.com

Creator of Flower Math and The Marketing Workshop for Florists

December 8, 2025 — 9:58 pm

By Alison Ellis

5 Ways To Grow Your Floral Business

What are you doing to move your business forward right now?

A designer asked about any upcoming business trainings I’m offering. so to help make it easier for you to plan ahead and join me, here’s a list of 5 Ways To Grow Your Business With Me!

I have more than one LIVE business training for florists that you can take advantage of before the end of the year!

And as always, if you have any questions, please reach out anytime.

5 Ways To Grow Your Floral Business

#1. Improve your customer management and workflow to book weddings in less time with less effort.

Join me live on November 12th at 12pm Eastern/9am Pacific for 5 Steps To Book Weddings More Quickly!

It’s just $37 and you can get all the details here and I’ll see you LIVE on Wednesday, November 12th.

A replay will be available so you can watch anytime.

Sign Up Here!


#2. Create an intentional marketing and branding strategy beyond posting on Instagram!

Join me for the Marketing Workshop for Florists! This 3-day Live Virtual Training will take place December 8-10th at 12pm Eastern.

Learn how to market your business to build your brand and attract better clients without posting on social media every day.

Doors open soon….get on the waitlist here to stay in the loop!

Get on Waitlist


#3. Map out your business plan in 2 hours with this Business Plan Jumpstart and Next Level Business Planning Session!

Your business plan serves as a compass when you’re trying to find your way in your business and it’s the first place to start if you’re feeling lost, overwhelmed, or like it’s time to level-up and make a change in your current trajectory.

This workbook + video training is available on demand and you can get it right now when you sign up here for $27!

Get the Jumpstart


#4. Get answers to your specific business questions with Monthly Group Coaching Calls with Alison.

You can join me for Monthly Q&A Calls as a member of my Patreon Community for $29/month.

There is no longterm commitment–you can try it for one month and cancel anytime.

In addition to our Monthly Q&As, you’ll find a vault of lessons on business strategies, design tips and customer management strategies inside the membership.

Join on Patreon


#5. Private Coaching Calls.

If you prefer one-on-one attention for your specific situation, we can book a call to talk about your business goals or struggles.

Whether you need a mentor, a floral business coach or a sounding board, Coaching Sessions are designed to facilitate a thought-provoking and creative process that inspires you to maximize your potential (both professional and personal) and develop a plan to reach your goals.

Learn more about coaching here.

Request A Coaching Call


If you have any questions for me, reach out via email at info@realflowerbusiness.com

I’m here to provide support and point you in the right direction as you continue to grow your floral design business.

Keep doing beautiful work!

I hope to see you in one of the upcoming trainings.

xo. -Alison Ellis

 

October 24, 2025 — 4:35 pm

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Welcome, Floralpreneur®.  I’m Alison Ellis, creator of Flower Math, published author, and founder of Real Flower Business. My online business courses and private coaching help floral designers increase profits, book great clients & build a better brand.  Learn More →

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