Real Flower Business

Education and Business Training for Floral Designers.

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Tips for Florists on Blogging, Ghosting, and Attracting Higher Budgets

For the last few weeks I’ve been broadcasting my Tuesday Q&As over on Instagram (instead of in my private Facebook group) and it’s been fun to connect with floral folks on the gram! Click below to watch a replay of today’s live chat and make sure to follow me on IG here: @realflowerbusiness!

Questions I received this week include:
  • Why should I blog? I know it’s important for SEO, but why?
  • How do I avoid getting ghosted?
  • What’s your advice for attracting clients with higher budgets? My typical weddings are $2,000-2,500, but would love to see $3-4k inquiries more often.

I also touched on how I’m handling COVID cancellations moving forward and addressed a question on customers who ask for discounted pricing during the pandemic!

Questions for a future livestream? Just get in touch: floralartvt@gmail.com

FYI I’ll be diving into MORE pricing questions later this month in an invitation only chat on Zoom!

Flower Math Sale Waitlist

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How Do You Price A Wedding?-Free Pricing Series For Florists

Are you 100% confident in pricing your floral designs?

If your answer is “I think so…” or “not really…”, then I have an invitation for you!…

What are you doing every Wednesday in September?…you’re invited to join me LIVE at 1:00pm EST every Wednesday in September for pricing and profitability tips! They’re 100% FREE and you can sign up by clicking here! 

Watch my video invitation below for more details:

Click to sign up!

Here’s the topic lineup, which is subject to change as questions are submitted:

September 4th–How much do your brides spend on flowers?

September 11th–What should I charge for this bouquet/arbor/centerpiece?

September 18th–How do you calculate your profit margins?

September 25th–How can you make more money in 2020?

Remember, if you want to make sure you DON’T MISS A LIVE CHAT, click here to sign up and get a replay of Week 1 in your inbox ASAP.

September is a good month to focus on making money…

because you’re about to enter the 4th quarter of the year…

and that’s the final stretch of your business year…

a perfect time to check in (and cash as many checks as possible!) before the end of 2019!

NOW IS THE TIME TO FOCUS ON THE FUTURE.

Join me live in my FREE Facebook group and ask a question during the chat…

AND if you want to MAKE SURE YOU GET THE REPLAYS SENT TO YOUR INBOX…

Click HERE to sign up for the replays my September Livestreams AND get notified of a special Fall Sale on Flower Math: The Florist’s Guide To Pricing & Profitability.

I look forward to seeing you LIVE EVERY WEDNESDAY IN SEPTEMBER and answering your pricing questions! 

With love from me to you,

Alison

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Why Florists Cannot Compete On Price

realflowerbusiness.com, floral design, floristry, business of flowers

Have you ever been pressured to lower your prices in order to book a job?

Today, a floralpreneur® in my Facebook group shared that a client slashed her prices in half and re-sent the new pricing back to the florist!…..needless to say, the comments on that one made for some good reading!

As a business owner and floral artist, it’s important to recognize that you don’t want every customer. You want the customers that want YOU…and are willing to pay your for your work!

Business guru and genius marketer, Seth Godin, talks about Competing On Price as a “race to the bottom”. As Mr. Godin puts it, what do you do when you win?…ie. when you’ve succeeded and you’re “at the bottom”!

The idea of “winning” based on undercutting, is a misconception. You cannot “win” if the only reason someone picked you is because you’re cheap-er.

The real reason you don’t want to compete on price….

A florist cannot lower prices and exceed expectations at the same time!….not unless you’re giving up your profit margin.

And if you’re going to sustain your business, you must respect your profit margin.

I don’t want to win at the game of “cheapness”.

I want to win at the game of quality work and amazing customer service.

Click to watch this quick video, “Why you cannot compete on price”:

 

In today’s video I mention my Flower Math course.

Learn About Flower Math!

What is your goal?…

Do you want to be the cheapest?

Or do you want to be better than the cheapest?

I hope you’ll choose option #2 above!

Don’t compete on price!…so you can keep doing beautiful work!

With love from me to you,

Alison

P.S. If you want to find out more about my Flower Math course, which is designed to help florists price with confidence and maximize profit margins, click here for details on the course!

More FREE Tips from the Blog:

You down with O.P.P? (Other People’s Proposals) Click HERE to read.

How much should florists charge for rentals? Click HERE to read.

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What do florists charge for delivery?

real flower business, tips for floral designers, floral business, floral design school

What should florists charge for delivery & set-up?

On weddings and events you might call it “delivery” or “day of labor” or “set-up fee”…..

I call it the :Delivery & Set-up fee” and it includes my time from the minute I start to load my van to the minute I’m done unloading it after an event.

Your time is valuable and you should be paid for delivery and set-up.

A delivery fee can be:

  • related to the radius from your flower shop, like a straight up delivery fee for any arrangement that leaves your door…
  • a percentage of the total order…
  • a starting rate of X with a mileage fee on top…

Delivery is more of a choose your own adventure aspect of pricing in your business.

For example:

  • Delivery starts at $150,
  • We don’t leave the door for less than $500 on a Saturday,
  • We charge 15% of the total order,
  • How much does it cost per van, per employee, per hour?
  • Add a PITA charge=pain in the (you know what!) for holidays, inconvenient locations and overall hassle-factors.

People expect to pay for delivery & installation (or set-up).

A delivery fee is different from a design fee.

The design fee is what you charge per design….it pays for your time and expertise in floristry.

Delivery fee pays for your vehicles, labor, time spent waiting….

I used to be really nervous to increase my delivery fee. It took me years to realize what I needed to take into account to make it worth my while to deliver.

Click below to watch: Price Talk Live! A replay from my Facebook group On Delivery & Set-up Fees!

In this video I’m fresh off the heels of a Chapel Designer Workshop where I taught at Hope Flower Farm in May. Going to live workshops is invigorating and can leave me vibing for weeks. Connecting with people who share our passion is an amazing gift.

I share a bit about who was at Hope and what we did there in this live chat, but you can skip ahead to the delivery & set-up tips if you fast forward to 4:25 minutes in!

I charge based on what it costs to “do this job”….

I calculate this on a per hour basis and also consider the mileage, number of helpers, number of vehicles, whether I have to climb a ladder and whether I have to come back or stay on call to move things between the ceremony & reception.

My delivery fee isn’t related to how much my client spends, it’s based on how much I need to make that entire day work seamlessly so that I meet their expectations and also cover the time I invest.

The bigger the event, the bigger the delivery and set up fee.

 

Consider the following when determining your delivery rate:

  • Some florists charge 10-20% of the total order,
  • Breakdown is additional (if it’s another trip, that’s separate!),
  • Administration fees (to coordinate delivery with other vendors, etc.),
  • Conceptualization fees (it takes time to make a set-up plan sometimes),
  • Give-up-my-Saturday fee,
  • Per van cost,
  • Per employee/hour,
  • What’s your “replace me fee” (if you’re sick or unable to go to the wedding, what will that cost you?)

Delivery may sound simple, but theres a level of care, expertise and professionalism that comes with the job.

Making money in your business should not be a mystery. Florists must have clarity on pricing.

Move forward pricing well, making a profit, and give yourself a pay increase with a small bump in your delivery fee.

Keep doing beautiful work, floralpreneur®!

And, by the way, as I mention in the video above, there’s a monthly payment plan on Flower Math for $49 per month for 1 year (click here).

You get the entire course right away and you can take 1-year to pay. If you need Flower Math, I’m happy to extend this payment plan option to make it more accessible.

Don’t hesitate to be in touch with any question for me.

With love from me to you,

Alison

Click here to join me in my Facebook group for future livestreams!

Click here to watch: 3 Numbers Florist Need To Know!

Video notes:

You can read an article I wrote for Florists’ Review Magazine about the Floral & Fauna Fashion Show and flowers with purpose, click here: floristsreview.com/flora-fauna-fashion-show

The teacher lineup at Hope included: Holly Chapple, Gregor Lersch, Hitomi Gilliam, Francoise Weeks, Passionflower Sue (Susan McLeary), and I was invited to speak about business (specifically pricing & website stuff!).

It was a honor to be on the roster with these legends and incredible floral pros.

Questions for me? Feel free to be in touch @ floralartvt@gmail.com

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