Real Flower Business

Education and Business Training for Floral Designers.

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Luxury Weddings And Marketing Tips

Does your social media attract your ideal customers or are you repelling great clients accidentally?

Click to watch for some practical advice to help you course correct if your marketing has gotten a little off track!

FYI The Marketing Workshop for Florists starts on Monday, Dec. 4th! If you haven’t registered yet, Now’s the time to sign up so you can start attracting more of the BEST clients to your business.

>> Click Here for all the details!

As I mentioned in my live chat above, here are a few things to think about when marketing to “luxury” event!

Have you noticed that there are a lot of people who throw around the word “luxury” when it comes to weddings and events? Well, it turns out that “luxury” events may not be what you think.

To borrow a quote from one of my favorite movies of all time, The Princess Bride, “You keep using that word. I do not think it means what you think it means.”

That’s because every single wedding you design is a luxury!

 

Just think about it: You can get married without a single stem of flowers, which means when clients choose to hire you as their florists it IS a luxury. (Yup, you’re already in a luxury market!)

It’s easy to lose sight of this in the social media world where “luxury” seems to be described as $100,000 weddings and above.

 

But as a florist who’s done her fair share of $100K weddings, they aren’t necessarily “luxury” in the way that social media wants you to believe!

Because that $100K budget actually gets spent quickly!

 

And while there may be $10,000 (or even $15,000) for flowers, that might “just barely cover” what they’re asking for–it’s not “ample” or “over the top”, it’s adequate (depending on the guest count!) and you can make it a beautiful event!…

However, you’re probably NOT creating that grand entrance to the reception tent, lining the entire aisle with flowers, or hanging a floral installation over the dance floor…which is what we tend to think of when the word “luxury” is invoked.

So when we’re really talking about “luxury events” you’re working with MUCH BIGGER BUDGETS–maybe even 3x higher, for example.

 

What does it take to do a $30,000-$45,000 floral installation? Well, in short, it’s soooooo much!

From a team of 8-10 floral designers you can trust (at $20-$50 per hour!), to multiple vehicles that need to be rented and loaded, to long design days (and nights!) to get the job done, to the VERY high expectations that your clients and their planner communicate to you every step of the way for 6-12 months!

(The stress level, in other words, is probably more than 3x!)

This is why it’s important to be careful what you wish for in your own “luxury goals”. 

➤ How do YOU define luxury as it pertains to your customers and your own brand identity?

➤ What sorts of events do you want to attract?

➤ Do you want to do full-service weddings and events that are manageable, yet profitable, and don’t require a huge team?

➤ Are flowers for the wedding party your specialty, so you’ll happily design boutonnieres, bouquets and corsages, but leave the rest of the event to the DIY client?

➤ Or do you prefer the higher-ticket, higher-stress events because you thrive in that CEO position overseeing a team?

 

So before buying into the idea that you should be striving for “luxury”, recognize that you’re already doing it! 

Define for yourself what your brand of luxury looks like so that you know EXACTLY what it means to your customers.

 

In short, when it comes to folks trying to convince you to break into a “luxury market”, don’t believe the hype.

Whether it’s personal flowers only or the biggest wedding of your career, the artistry you provide matters.

Keep doing beautiful work!

xo. -Alison

 

REMINDER: The Marketing Workshop for Florists starts on Monday, Dec. 4th!

If you haven’t already registered, Now’s the time to sign up so you can start attracting more of the BEST clients to your business. Click Here for all the details!

  • We’ll meet for 3 Days, Mon, Tues and Weds for about 45 minutes each day.
  • Recordings will be available if you can’t join me live!
  • VIP sessions will take place each day at 1:30pm Eastern to answer YOUR specific questions and provide additional support!

Questions for me? Get in touch. I’m here to support you along the way!

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How Do You Sell More Flowers?

When florists want to sell more flowers for Mother’s Day–or any occasion–the most important step is to reach out to your past customers to make sure they know what you’re offering.

That means if you have NOT directly pitched your offers to the customers who purchased from you last year, it’s time to take action now!

I know it’s tempting to throw out a few posts on social media and feel like you’ve “done your job” to get the word out about your business and what you’re selling, but posting and praying is not enough!

If you REALLY want to sell more flowers, you have to reach out to the real live customers who’ve bought from you before and invite them to place an order today!

If this sounds like a lot of work, guess what–it could be! You may not be organized with your customer list at your finger tips, perhaps.

But it’s actually pretty easy to write an email to your client list and create a short script to make phone calls to your best customers who haven’t ordered yet, so you can tell them exactly what you’re offering and make it easy for them to buy.

A few things to include in your pitch:

  • Introduction–what you’re offering (and why they need it!)
  • Clear price points on 1-2 options
  • Call To Action–with a link to buy or phone number to call
  • Sense of Urgency–why do they want to do this today?

 

Some customers will say no, but some will say yes! And then, you’ll be that much closer to your sales goal.

The moral of the story is this: Ask for the sale. Don’t sit back and wait for customers to come to you.

Keep doing beautiful work!

xo. -Alison Ellis

Find out more about Alison HERE and see a full course list for florists HERE.

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Most Important Marketing Tip for Florists

The most important thing florists need to keep in mind about marketing and social media is this: posting on social media is NOT marketing!

It may be a “best effort to beat an algorithm”, but it’s not the best way to reach your most interested customers. Because when you’re trying to grow your business and increase your sales, posting frequently isn’t a real strategy.

If you’re in Valentine’s Day prep-mode, take a moment to watch because this one is for you!

The Moral of the Story

Real connections with real people are always stronger than social media. The constant pull to post on social media can be exhausting, but there’s a better way to grow your local business and it can be as easy as just picking up the phone, sending an e-mail or dropping by to say hello to a fellow wedding professional.

What do you think of today’s tip?

Do you think you can make a REAL connection with your customers today instead of just posting and hoping someone sees it?

xo. -Alison Ellis

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Should Florists Use Artificial Intelligence In Marketing?

Everyone’s talking about using AI to automate, but what role should automation play in your floral design business?

It’s tempting to lean into automating your business–and I get it, it’s enticing to take the “thinking” out of your work and let someone else handle it!

But there’s truly no replacing the human-to-human interaction and connection that your brand can create with your customers!

(By the way, that’s why the intern that’s assigned to “handle your social media” may not be getting the results you’d hoped for!…because they don’t have the client-focus that’s required to really connect with your ideal customers.)

Click to watch this short take on using AI in your business.

The Moral Of The Story

People buy from people. And good brands aren’t built on auto-pilot.

It’s wise to streamline your business processes whenever possible–as long as you’re not missing the customer connection! There’s a risk of over-automating and losing the special touch (and trust!) your customers are looking for.

I follow templates to help lead clients through the sales process with my email replies and proposals (which you can find here!), but I still take the time to craft customized communication for each client so they get the best experience with my brand.

Because personalized service is part of what I promise. And a computer can’t deliver that for me!

Keep doing beautiful work and keep showing up for your customers as ONLY you can!

(Click Here For More: Should You Lose Your Auto-Reply?)

With love from me to you,

Alison Ellis

(Learn more about Alison Here)

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11 Tips To Update Your About Page

Do you know that your About Us Page is one of the MOST viewed pages on your website?

An interesting About Page works like a magnet to attract great clients to your business. But if your website is “borderline boring”, you could actually be repelling clients.

I know it’s not always easy to talk about yourself with confidence, but your About Page MUST tell a compelling story that establishes trust and makes it clear that you are the BEST choice! [Read more…]

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