Tuesday Q&A for Florists

Floral designers have a lot of questions when you’re running a small business, and for over a decade I’ve been happy to help answer as many as I can. That’s why I’m bringing back Tuesday Q&As on YouTube! View my channel and subscribe here so you don’t miss any of the livestreams.

So far this month I’ve answered questions on:

Minimum orders and what to do when a customer falls below it
Charging for mockups for events
How to get started in as a floral designer if you don’t have experience yet
How much florists get paid
When to consider an “exclusivity clause”

The reason I’m doing this live each week is because, frankly, there’s a lot of bad information out there for florists lately!

“Newbies” who are teaching a skill they obviously just learned last week.

“Floral educators” who haven’t booked a customer since before the pandemic, but claim to have the business strategies you need today.

“Panderers” who seem to go viral on social media for an ego stroke that claims florists are basically the hardest working people on the planet (sorry, EMTs, pediatric oncologists and construction workers–get in line!).

I’ve been a floral designer for over 30 years because I love what I do. So while I understand what we do can be difficult at times, I’m not here to try to grab your attention with a click bait social media post.

I’m just looking to provide some truth out here about how to run your business with honestly and nuance. Because there isn’t only 1 right way to run your business!

Watch the most recent episodes of my Tuesday Q&A below!

And don’t forget to tune in on Tuesday, June 16th for the next live Q&A for florists! I’d love to see you there.

FYI if you’d like to help support these livestreams, become a member of my Patreon Community! You can get access to additional behind-the-scenes tips and lessons, as well as small group coaching every month!

xo. -Alison Ellis

By Alison Ellis

Business Owner or Influencer

There’s a difference between showing up on social media as a small business owner vs. behaving like an influencer.

It may sound obvious, but if you’re trying to keep up with the daily demands of social media, it can be difficult to spend the proper time focused on tasks that really bring money and customers into your business.

The fact is, if you’re investing time and energy on posts, reels, or anything it takes to appease the algorithm, understanding the intention of your engagement is critical to both your time management and your overall marketing strategy.

Posting and vying for attention every day is simply not a plan.

I’m a small business owner, and being a “social media influencer” has never been on my resume.

Although I’ve been using social media as a marketing tool for many years, I try to be diligent about not allowing it to run my life and set my agenda.

Today, I’m sharing a few thoughts on why it’s better to show up as a business owner than to attempt to outsmart an algorithm. Click to watch and make sure to check out the full Playlist on YouTube below.

Want to grab the next video in this playlist? I have a few tips on the difference between branding and marketing in your business. You can watch now!

What do your customers say about your brand after they work with you?

How do you share the voice of your brand in a way that represents your business, but doesn’t burn you out?

If you have questions for me, get in touch or book a call to chat!

xo. -Alison Ellis

See Playlist on YouTube Here!

By Alison Ellis

Rules and Boundaries for Your Floral Business

What guidelines do you follow in your business?

As a floral business grows and matures, certain boundaries and rules are required to maintain a profit and feel proud of the work you do.

Saying “yes” to every request is not feasible in a small business, so how do you decide when to say “no”?

Oftentimes, we learn through circumstance and bad experiences, but rules and boundaries provide a path for success and clear expectations.

First, let me clarify the difference between a boundary and a rule:

A boundary is something that you do to hold yourself accountable, however, a rule is something that you expect others to do.

Photo from The Floralpreneur® Workshop 2023 by Isora Lithgow Creations.

When you establish a rule in your business, it’s up to you to communicate that rule to customers.

This communication happens on your website, in-person conversations and e-mail correspondence as well.

How can your customers follow the rules if you don’t explain what they are?

The same is true for establishing your own boundaries!

Hold yourself accountable by setting a boundary and make it a new guideline in your process.

For example, here are a few questions you can ask to help set boundaries as a business owner:

What is your minimum order? How much do you require to go out the door with an arrangement and turn a profit?
What are your operating hours? When are you closed, away from your desk, or on vacation?
What is your profit goal so you can pay yourself and all of your business expenses?

Here are some rules your business could establish:

When final payment on a wedding or event is due and what happens if payment is late.
Whether your delivery driver leaves flowers if no one is home or calls ahead to arrange a delivery time.
Refusing to send “secret admirer” or other “anonymous sender” enclosure cards for the recipients’ safety.

Photo from The Floralpreneur® Workshop 2025 by Isora Lithgow Creations.

The boundaries you set in your business may differ from others and that’s OK.

In fact, it’s a good thing to be different!

Here’s a boundary in my home-studio business:

I stopped doing Valentine’s Day flowers about 20 years ago.

Now, this may sound bonkers bananas based on the traditional retail florist model, but there are a few really good reasons why I don’t do Valentine’s Day and most of them are related to the freezing cold temperatures and snowy conditions in Vermont!

My garage studio is unheated so I have to bring flowers up and down the stairs of my basement to work.
Every single arrangement has to be wrapped in plastic to protect from the winter cold. This is time consuming and a hassle!
There are sometimes many inches of snow the week of Valentine’s Day here in New England and I’d always worry about deliveries.

After a few years of soliciting Valentine’s Day orders, I decided this holiday hustle wasn’t for me! There are flower shops that can do this work and I can send people to them. And this gives me time to focus on the things I do better than Valentine’s Day flowers!

Now, here’s an example of a rule in my business:

Final payment is due at least 3 weeks in advance of any event so that I can order flowers. If payment is not received, flowers will not be ordered.

I communicate this rule upfront when clients are booking so there’s no confusion.
I reiterate the terms before the due date to help guide the clients.

If you want to see exactly how I explain the rules in my business, you’ll find them inside my Wedding Templates here! Including my E-mail Templates, Wedding Workflow, Proposal and Contract for Florists!

We learn by doing in business, but you don’t have to reinvent the wheel when it comes to client communication and healthy boundaries and rules. That’s why I created these templates for florists to make it easier!

If you need any help from here, let me know.

Upcoming Workshops:

You can join me for a free training this month in the Marathon Mindset Summit Feb. 23-24th!

Meet me at the Wisconsin and Upper Michigan Florist Association Annual Convention March 20-22nd!

Come to Vermont for the 2026 Floralpreneur® Workshop, April 19-21st! Seats are extremely limited.

And if you’d like to inquire about individual coaching calls, click here for details and we can set up a time to talk.

Keep doing beautiful work!

xo. -Alison Ellis

By Alison Ellis

How To Book A Wedding

Consultations and sales skills are crucial areas of the floral design business that can take some time to figure out.

The first thing I learned in my business was how to price flowers, but the next most important part of my business success that I had to work on was booking new clients (even though my business was brand new!) and closing sales (without feeling too pushy or salesy).

I trained in several flower shops in my teens and early 20’s so I developed some sales skills along the way, but the truth is that most of the shops I worked in did not do weddings.

In fact, my first wedding experience presented itself in 2001 and I can tell you that I was hooked right away!

After 24 years, I still love the details and precision of wedding work.

From that very first wedding I became obsessed with the delivery and set-up schedule so we can make everything come together in perfect timing.

And I can still remember learning how to make my very first classic spiral bouquet!

What I discovered is that the steps that come before all of the design and delivery work require some more expertise and guidance.

The fact is consultations and sales take practice!

When you lead a consultation, what do you even ask?

When it’s time to write a wedding proposal or quote, what should that really look like? How much detail do you share?

I know that when I was starting my own business I certainly had zero confidence about leading clients through the sales process.

I was winging it and embracing the “fake it ’til you make it” mentality!

The good news is that all of the above can be learned and over the next several years I figured it out!

And one day, a florist friend suggested that I should share my steps, my exact wording and my booking process by selling templates and I got to work on my Wedding Templates for Florists! You can grab them now and put them to work in your business today!

The Wedding Templates Bundle includes:

5 Steps To Book Weddings More Quickly

How To Write Proposals That Sell

Contract for Florists

Wedding Workflow: 16 Steps to Client Management

E-mail Templates for Florists

And Bonus lessons!

Get Wedding Templates Here!

Naturally, I learned through trial and error.

I can still remember the first time I had a consultation on my own and how I bravely acted like I’d done this before…no big deal! But in reality, it was a big deal and that was just the start of hundreds of consultations to come.

I learned something after every consultation I conducted, but it took years before I truly felt comfortable taking the lead in a consultation.

And after the consultation…

When it came to writing proposals, I got some bad advice early on that I quickly learned to ignore!

Running a business means overcoming doubts and other obstacles on a near constant basis.

Even after decades in business, there’s more to learn, improve and refine on your business path.

Because trends come and go, and our customers are always evolving so we must evolve, too!

No matter how long you’ve been in business, if you’d like a shortcut for proposals, contracts, the most frequent email communications with clients and every step to follow to book wedding clients, you’ll find a bundle of my Wedding Templates Here!

Even if you just pick up 1 great tip or strategy to help book a new client, these templates are worth their weight in gold.

Need more help? Any questions for me? Reach out anytime! info[at]realflowerbusiness.com

By Alison Ellis

What I Bring To Every Wedding

What tools should a floral designer have on hand for a wedding day set-up?

For my entire career as a wedding florist, I’ve been working to streamline my day-of delivery and set-up process. I don’t want to lug around anything I don’t need, but I was brought up with the saying, “better to have and not need than to need and not have.” So I’ve definitely been guilty of bringing things that I don’t really need! (And I almost always have an umbrella.)

One thing that hasn’t changed much over the last 24 wedding seasons is my bag, which I lovingly refer to as my “bag of tricks” (because let’s face it, we are making some magic on the wedding day after all!).

While you won’t see me pull a rabbit outta there, I do have a few key tricks to share with you if you’d like to see what’s in my bag. Take a few moments to watch now!

After you watch, I’d love to hear from you, so feel free to share a comment on this video to let me know what you bring to your wedding set up and installations as well.

And if you’d like to come deeper behind the scenes of my business and join me for monthly Q&A calls to ask me anything, you’ll find a ton of my best tips and trainings as a member of my Patreon Community.

In fact, last month on Patreon, I recorded my wedding design workflow for 2 events and broke that down into 4 videos that are a little over an hour in total. Everyone who joins at the Flourishing Floralpreneur® membership level has access to all 4 parts.

Membership on Patreon ranges from totally free to $29 per month and there is no commitment! So if your business needs a boost, you can hop into my vault of trainings specifically for floral designers, take any tips that you need and edit or cancel your membership anytime.

As always, if you have a question, don’t hesitate to ask. We can even book a one-on-one call if you’d like to talk about your specific business goals or struggles. You can learn more about booking a 1:1 call with me HERE.

Keep doing beautiful work!

xo. -Alison Ellis