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By Alison Ellis

End of Year Business Tips

Every year in business is a learning year.

As the winds are often changing in terms of marketing, client buying styles and design trends, it’s an important part of your job to keep up and keep moving onto the next right step to reach your goals!

Unfortunately, there’s no guarantee that one good year will lead to continued success.

Which is why you need to stay engaged and focus on the next right steps in your floral business!

After 24 seasons as a wedding florist, I’ve had ups and downs in my business, but there’s no denying that things have been feeling a bit more down than many of us have experienced before.

Instead of pacing the floor or letting the sudden influx of price conscious clients get me down, I’ve learned through many years of practice that I can actually DO something to change the current trajectory of my business.

It takes some personal reflection, accountability and determination, but it’s worth the effort to find direction and feel confident in your actions!

As the year rapidly comes to a close, here’s what I’m doing in my own small business:

#1. Running the numbers.

I’m looking at all of my expenses to decide where I need to cut back and how much more I want to spend before the end of the tax year.

Sometimes, spending money in your business is a good thing after all–for tax purposes, for educational purposes, etc.

I’m also looking ahead and future-casting my cash flow based on 2026 bookings so far.

It can be as simple as asking:

  • Are you able to pay your expenses for the next 6-12 months with your current savings?
  • What’s the estimated profit margin on the sales you already have booked?
  • What will it take to to fill the gap between where you are and where you want to be?

#2. Putting my best foot forward.

When I get an inquiry from a wedding planner or a new client, I’m focusing on what will serve them best and adapting my service to accommodate their requests wherever possible.

This might mean writing a quote without gatekeeping (for example, not setting a firm minimum before a consultation) to help customers experience the value I provide before deciding if we’re a good match.

If budget is the #1 deciding factor, so be it–perhaps we are not a good match.

But if clients need a little more time and attention to help get to a “yes”, the least we can do is find a way to meet them part-way where possible!

#3. Marketing with a strategy.

This is a perpetual part of my process, but I’m re-examining all of the branding and marketing efforts in my businesses.

From how much money I’m spending on advertising, to the areas where I’ve slacked and fallen short, it’s the perfect time to improve my marketing strategy because they are always a work in progress.

It’s easy to get lost in a sea of social media “content”, but I don’t create content.

I provide a more valuable service and it’s my job to make sure customers know I’m the best choice for them!

FYI I’ll be walking through exactly how I work on improving my marketing and branding strategies in January in my 4-week program, The Art of Good Business. 

You can learn all about it here if you have any interest in joining me! It’s a great program and we do some good work together to kick off the new year!

#4. Planning ahead.

What do I need to do next to reach my business and life goals?

What skills do I need to sharpen?

How can I best be of service in a way that thrills and delights my customers?

What does it really look like to reach the “next level” in my business?

#5. Giving 20% Off Courses & Coaching.

To close out the year, I’m giving floral designers 20% off my courses and coaching until Dec. 31 at 11:59pm EST! Use Code: GIVE20 to SAVE!

In a year that’s been down for so many, it feels like the right thing to do the close the year with 20% off courses over $50 to provide an opportunity to invest in your business, learn something new, and get it before the tax year ends! (Educational Courses are a business expense after all.)

Visit My Course Shop Here!

And if you’re interested in booking a Coaching Call, please note the 20% Offer is limited to 10 due to capacity limits.

Click Here to schedule a call!

I’m here to provide support if you need it, so if you’re growing your floral business or struggling to figure out your next steps, reach out to get in touch!

xo. -Alison Ellis

 

December 21, 2025 — 8:29 pm

By Alison Ellis

5 Ways To Grow Your Floral Business

What are you doing to move your business forward right now?

A designer asked about any upcoming business trainings I’m offering. so to help make it easier for you to plan ahead and join me, here’s a list of 5 Ways To Grow Your Business With Me!

I have more than one LIVE business training for florists that you can take advantage of before the end of the year!

And as always, if you have any questions, please reach out anytime.

5 Ways To Grow Your Floral Business

#1. Improve your customer management and workflow to book weddings in less time with less effort.

Join me live on November 12th at 12pm Eastern/9am Pacific for 5 Steps To Book Weddings More Quickly!

It’s just $37 and you can get all the details here and I’ll see you LIVE on Wednesday, November 12th.

A replay will be available so you can watch anytime.

Sign Up Here!


#2. Create an intentional marketing and branding strategy beyond posting on Instagram!

Join me for the Marketing Workshop for Florists! This 3-day Live Virtual Training will take place December 8-10th at 12pm Eastern.

Learn how to market your business to build your brand and attract better clients without posting on social media every day.

Doors open soon….get on the waitlist here to stay in the loop!

Get on Waitlist


#3. Map out your business plan in 2 hours with this Business Plan Jumpstart and Next Level Business Planning Session!

Your business plan serves as a compass when you’re trying to find your way in your business and it’s the first place to start if you’re feeling lost, overwhelmed, or like it’s time to level-up and make a change in your current trajectory.

This workbook + video training is available on demand and you can get it right now when you sign up here for $27!

Get the Jumpstart


#4. Get answers to your specific business questions with Monthly Group Coaching Calls with Alison.

You can join me for Monthly Q&A Calls as a member of my Patreon Community for $29/month.

There is no longterm commitment–you can try it for one month and cancel anytime.

In addition to our Monthly Q&As, you’ll find a vault of lessons on business strategies, design tips and customer management strategies inside the membership.

Join on Patreon


#5. Private Coaching Calls.

If you prefer one-on-one attention for your specific situation, we can book a call to talk about your business goals or struggles.

Whether you need a mentor, a floral business coach or a sounding board, Coaching Sessions are designed to facilitate a thought-provoking and creative process that inspires you to maximize your potential (both professional and personal) and develop a plan to reach your goals.

Learn more about coaching here.

Request A Coaching Call


If you have any questions for me, reach out via email at info@realflowerbusiness.com

I’m here to provide support and point you in the right direction as you continue to grow your floral design business.

Keep doing beautiful work!

I hope to see you in one of the upcoming trainings.

xo. -Alison Ellis

 

October 24, 2025 — 4:35 pm

By Alison Ellis

Wedding Bootcamp Part 2

Welcome to Part 2 of the Wedding Bootcamp recap! As I mentioned in my last post, hosting a Floralpreneur® Workshop with a commitment to foam free designs and a balance of business strategies has been a privilege and a proud accomplishment over the last 3 years! In all of the work we’ve done, not one piece of floral foam has been used. The reason for this is simple: if we can work more sustainably as floral designers, I believe we should! 

I love learning and sharing new foam free techniques because it can truly be quite simple to reduce our environmental impact by cutting out single use plastics in our work. And when I can use the same simple mechanics in more than one way, I am really winning! Here you can see how we used the floral table runners above (from Part 1 of our Wedding Bootcamp recap) to create a foam free arbor design. We just placed the designs in boxes and marched them over to the arbor with a step stool and a few floral tools.

It was a beautiful spring day here in Vermont and we enjoyed the time outside to set everything up and enjoy the views of our work! We used Holly Chapple eggs, water tubes and bind wire to attach each arrangement to the arbor–so all of these mechanics could be reused if you want. Lori and I placed the first two pieces and then everyone jumped in to add a personal touch!


One of our reusable mechanics included these water tubes on bamboo skewers that I made in a workshop with Hitomi Gilliam several years ago. Sometimes the finer details on our mechanics can transform them into something that adds value to the design! As you can see below, another foam free flower design tip I share often is to mist your flowers with water. That’s why I gifted everyone with a 3-second mister to help encourage good flower hydration.

We’re a good looking group, aren’t we?! You can hardly tell that we’d been working hard for the last few days! (Although thanks to our wonderful hosts at The Round Barn we were eating quite well, too!)

In addition to the centerpiece designs and arbor decor that we made on Day 2 of our Wedding Bootcamp, our students created hand-tied bouquets, cascade bouquets, wearable flowers and floral crowns on Day 1, which Isora Lithgow Creations captured in the images below, too! Each student used their time to explore something they’d never made before or wanted to just experiment with. Every designer’s work is unique, though we did work with recipes and price out our designs.

A tremendous thanks again to all of our students and to my co-teacher, Lori Bley of The Hidden Daisy and her fantastic assistant designer, Kollin. We’re a great team and this was a truly special experience for everyone who attended!

A successful workshop requires so many tiny details coming together and it was an absolute pleasure to get to do this with you! I’m kicking around an agenda for 2026, so let’s plan to meet up again for another memorable floral gathering at The Round Barn. I’ll see you here!

xo. -Alison Ellis


See Part 1 of Wedding Bootcamp recap here.

May 15, 2025 — 2:32 pm

By Alison Ellis

Wedding Bootcamp Part 1

This year’s Floralpreneur® Workshop was a Wedding Bootcamp at The Round Barn in Waitsfield, Vermont with instructors Lori Bley and Alison Ellis. This was my third year hosting floral design students for an intimate workshop at The Round Barn and once again, it was an absolutely incredible group and I can’t wait to do it again!

Isora Lithgow Creations was there (for the 3rd time!) to document our final day of the Wedding Bootcamp and here’s a little recap and glimpse behind the scenes at our students, their beautiful work, and the foam free designs we created together. I can’t fit all of the fun into one post, so make sure you follow the links in the post for Part 2 of the recap!

Our floral palette was a mix of lavenders, yellows, whites, pinks and blues, including roses, jasmine, delphinium, tweedia, and some phenomenal tulips from von Trapp Flowers, which just happens to be located a few minutes from The Round Barn. Our students absolutely loved the tulips as they got to select whatever colors they wanted to work with, and we made tulips a highlight for our decor for the Welcome Party, which was sponsored by EveryStem! Thanks, LuAnn!!

My Floralpreneur® Workshops always include a mix of practical business training and hands-on design work. After our morning discussion on pricing, recipes and a look at how I use the EveryStem app in my own floral business, Lori taught a demonstration on a foam free elevated centerpieces. Her mechanics, recipe, pricing and finishing touches were all revealed in detail so designers can feel confident in every aspect of this piece. Lori is generous with her knowledge and answered tons of questions as well!

We then moved onto my favorite mechanics for a foam free table runner that we also transformed into a design for a ceremony! I gave some brief instructions, gave our designers the recipe they had to work with and let them go for it! Check out Part 2 of the Wedding Bootcamp recap to see how we used the same mechanics two different ways.

Before our lunch break, each designer placed their foam free table runner piece on the table to see how it all comes together. And after lunch, we used the same pieces to create a completely different design for the ceremony arbor! You can check that out in Part 2 of the Wedding Bootcamp recap here.

I want to give a big thanks to all of our students as well as our sponsors and gift contributors! EveryStem, FlowerBox, Harmony Harvest, Floral Genius, and DV Flora! We appreciate your support!


See Part 2 of Wedding Bootcamp recap here.

May 15, 2025 — 2:31 pm

By Alison Ellis

4 Words for Difficult Customers

How do you deal with difficult customers?

A florist asked the other day, “How do you “break up” with a customer?” In other words, what should you say when you can tell that a client isn’t going to be a good fit?

In this case, the customer did not sign a contract or send a deposit yet, so it’s really more like parting ways than breaking up.

And while it’s not always easy to do, telling a client that you won’t be working with them doesn’t have to be complicated.

The fact is there are 4 little words you can use to handle a difficult customer: “I’m no longer available.”

That’s it!

  • No need to say you’ve booked another event if that’s untrue!
  • Don’t over explain your reason for deciding  they’re “not a good fit”.
  • And you certainly shouldn’t pretend that you “appreciate their interest in working with you” if you’re about to give them the boot!

“I’m/we’re no longer available” is all you need, followed by a referral to another florist if possible.

You don’t want to say the wrong thing and insult a customer while trying to let them down easy.

But do you know what might be worse? Sticking with a customer who isn’t a good fit because you simply didn’t know how to bow out gracefully!

The reason I share this is because difficult customer conversations need to happen from time to time, but it shouldn’t be a mystery to you or your employees on how to deal with them swiftly and professionally.

And I’ve been making these tough conversations easier for the past decade with Email Templates for Florists.

Get my Emails HERE!

These templates save you time! And florists often tell me they use my e-mail templates the same day they buy them! Copy, paste, rinse, repeat! (You can see a list of the topics included in the templates below!).

You can also upgrade to add all of my Wedding Templates so you have everything you need at your fingertips to take the lead on client communication.

 


Get templates HERE

 

Here’s what you get in 10 Difficult Conversations:

How to…

  1. Tell someone you can no longer “hold their date”.
  2. Present a proposal that’s over budget.
  3. Ask someone why they did NOT book with you.
  4. Tell someone you’re not a good fit for their event.
  5. Reply to a complaint.
  6. Bill for damaged or missing rental items after an event.
  7. Explain you won’t order flowers until full payment is received.
  8. Tell someone that their most recent changes/additions will result in a price increase.
  9. Tell someone you will not update their proposal (again) or meet (again) without a deposit.
  10. Respond when a wedding is cancelled.

*Plus a bonus template: How to Ask For A Testimonial.


And here’s what’s included in 12 Frequent Conversations:

How to…

  1. Say, Hello in an introduction e-mail.
  2. Present a minimum.
  3. Present a proposal, contract and invoice.
  4. Tell someone you’re unavailable for their date.
  5. Tell someone you will not lower your price.
  6. Follow up if you don’t hear back from a prospect.
  7. Tell someone you cannot hold their date without deposit.
  8. Confirm receipt of contract & deposit.
  9. Confirm receipt of contract, but missing deposit.
  10. Confirm receipt of deposit, but missing contract.
  11. Request final changes and final payment.
  12. Confirm receipt of final payment before event.

*Plus I’ve added a bonus with 5 e-mail etiquette tips.

You can check out the EXACT way I address the most common and sometimes difficult customer conversations and take advantage of templates that are proven to work.

Just $58 HERE

On the other hand, you can ask ChatGPT (powered by Artificial Intelligence) to help you out with your customer service & communication, but I wouldn’t suggest it! Difficult conversations deserve a human touch. (And based on my real life experience, AI always says a little bit too much and that opens the door to customer pushback! And nobody’s looking for that.)

January 15, 2025 — 6:42 pm

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Welcome, Floralpreneur®.  I’m Alison Ellis, creator of Flower Math, published author, and founder of Real Flower Business. My online business courses and private coaching help floral designers increase profits, book great clients & build a better brand.  Learn More →

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