It’s not always easy to say “no” to a client…especially when it seems like it should be “so easy to say yes”!
When customers ask if you can “throw in some extra flowers for the food tables”, the request may seem simple enough, but if you’re ordering based on what you need to fill your recipes, there’s a good chance you won’t have “that many extras”….so promising a “yes” to extras that you can’t guarantee can lead to disappointment.
Click here to get a free e-mail template: “Do you have any extra flowers” (free download)