Real Flower Business

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By Alison Ellis

Other People’s Proposals. You down with O.P.P?

real flower business, how to write proposals that sell, online courses for florists, business courses for florists

A floralpreneur posed this question recently:

“Just wondering the group consensus on FLORISTS (not brides) who are asking brides to show them another florist’s quotes. I guess in order to come in lower to get the booking?”

The consensus from the group was clear; it’s unprofessional to ask to see another florist’s proposal.

(That is to say, we are not down with other people’s proposals!)

There are several reasons why it’s unimaginable to me, starting with this: How does one go about asking this question in the first place? Really. How do you ask a potential client to share a competitor’s proposal without sounding nosy, desperate or cutthroat?…or even worse, all three!

If there’s any gray area around this, let me state it plainly: Do not ask to see other florists’ proposals. It’s simply “not done”.

Not only is it “uncool” to try to undermine other people’s proposals, but you’re also putting a potential client in a really awkward position. The proposal was intended for them and shared with them by another professional who they’ve considered hiring. What if they feel sharing this information with you is unethical? What does it say about you? What if they tell other vendors (aka your peers!) what you asked of them?….and how uncomfortable it made them feel?

An integrity brand does not undermine competitors. Period. Share on X

It happened to me.

A few years ago a lovely couple accepted my proposal, signed a contract, sent a deposit and THEN…a few days later….they received a lower quote from another florist. The bride wrote to ask me why the other quote was so much lower than mine and I replied honestly, “I have no idea.”

Maybe their arrangements will be smaller? Maybe they will use different flowers than I plan to use? Maybe I’m more experienced? The bottom line is this: I don’t know why or how the other florist came in “so much cheaper”, but the clients chose me anyway….even after I offered to void the contract and rip up the check (I hadn’t been to the bank yet) so she could accept the lower quote if she’d like.

When I gave her the answer, “I have no idea”, the client immediately replied that she did not want to accept the lower quote, that I was her florist, and even said, “Your reply was perfect.”

I know I’m not the cheapest florist. (I don’t compete on price.)

Liene Stevens of Think Splendid wrote a blog post in March titled, Why Are You So Much More Expensive?

In it she says:

“When a potential client asks why you are priced so much higher (or so much lower) than a competitor, the initial impulse is to compare everything you offer to everything the competition offers.

While this may sometimes work, it is often a fool’s errand, as it immediately commoditizes the services you provide.

The simple fact is that you most likely don’t know why your competitors are priced the way they are.”

Liene goes onto drive it home with this final thought:

“If you know the ‘why’ behind your pricing, you can stand behind it.”

Read the full post on Liene’s blog here.


If you really want to look behind the curtain on pricing & proposals…

I bring you behind the scenes of my business in my courses, Flower Math and How To Write Proposals That Sell!

Both courses bring you behind the scenes to show you how to price for profit (Flower Math) as well as a behind the scenes look at my proposal and more importantly how I streamline my process to write proposals more quickly!…but that’s completely different from asking to view another florist’s proposal. Completely different. And much more informative.

In these courses I give you a step by step look my process. Florists are not being “sneaky” by checking out my proposal (or my pricing!).


Get my downloadable pdf How To Write Proposals That Sell here.

Find details on Flower Math, The Florist’s Guide To Pricing And Profitability here!


Not sure if one of my courses is right for you? Shoot me an e-mail any time floralartvt@gmail.com

I proudly stand behind every course I create. (And I created them just for floralpreneurs, like you!)

Thanks so much for stopping by my blog!

You can find a list of FREE courses as well as a full list of course offerings right here.

xo. -A

Save $175 Off a 5-Course-Bundle HERE.

July 4, 2017 — 1:23 am

By Alison Ellis

Is floristry an art or a commodity?

Can you be a floral artist and also run a profitable floral business?

Of course you can!...but there’s a balance between art and commodity that florists must achieve to remain profitable.

real flower business, floristry courses, floral design, floral industry, online business courses for florists

 

Customers experience flowers in their lives in distinctive ways.

A talented florist I know said once, “We need to stop treating flowers like they’re a commodity.”

A commodity. Yes, she’s right!

My work is not a commodity. It’s art!  (Right?)

I think the answer is definitely Yes!…and also, a little bit No? The truth lies somewhere in the middle.

Yes, floral designers transform flowers into artistic designs, however, unlike other artists, florists don’t just set any price we’d like.


What does an artist charge?

A painter may buy a canvas, paints and brushes, an easel, a painter’s palette and use their unique skills to transform a blank canvas into a masterpiece.

As such, it’s a one-of-a-kind piece of art and theoretically they can set a price based on “what the market will bear”.

If an artist says their painting is worth $2,000, who am I to argue?

If they say it’s $2 million, same thing.

I don’t value the painting based on how many paints or brushes were used.

The value is based on how I feel about the work.

I’ve never seen anything like this before. How much do I want it? (And can I afford it?)

Floristry is a bit different.


Floristry is a balance of art and commodity with a dash of outstanding customer service to really round out the experience.

A high quality, more refined designer/brand can command a higher price tag than a grocery story bouquet, because they’ve added value beyond the mere commodity (i.e. the stem count).

But the price isn’t set a price based on what the market with bear. The price is still based around real numbers. (Flower Math, as I call it.)

Your clients should experience value from your brand; both in service & design. Share on X

The general public already has an understanding (or preconceived notion) of the value of floral designs.

Some customers will spend a lot…and happily. They experience the value.

Others feel flowers “just die” and they assign little value to our profession.

Pro tip: We want the former; clients who value flowers and are willing to pay for quality work.


While a florist may create pieces that are one-of-a-kind, we reside in an industry that has pricing standards and formulas to help set our rate.

Even the most artistic florist cannot command $2,000 for a single floral masterpiece…unless it’s the size of a flower wall!

A florist cannot set the price of a dozen roses at $2,000 “just because they’re an artist”….the market will not bear it and clients will shop elsewhere.

Your value is not directly related to your stem count, however, there’s a perceived value associated with every florist and every design.


Watch my video: Stem counts vs. floral recipes: What’s the difference?


How do you price your work?

If you’re not clear on the exact formulas for pricing your design work, there’s no need to re-invent the wheel.

I give you the answers to all of your pricing questions in Flower Math, The Florist’s Guide To Pricing & Profitability.

Flower Math is an online course with step-by-step instructions on how I price my work simply by following the easy, industry standard formulas (ie. the formulas I learned in every flower shop I’ve ever work for!), as well as a full behind the scenes look at how I create recipes and wholesale orders that are “tight and right” to help you eliminate the trap of “overbuying” so that you can keep more of the money you’re already making.

Click here to get all the details on what you get in Flower Math.


Floralpreneurs can feel confident about the value they provide to their clients (and stop over-filling orders!).

If you’re a little lost, I’ll show you the way to profitability in my course…Step by step.

{and it’s on sale now! SAVE $100 OFF.}


definition of commodity

  1. an economic good: such as a:  a product of agriculture or mining. b:  an article of commerce especially when delivered for shipment, c:  a mass-produced unspecialized product.
  2. a good or service whose wide availability typically leads to smaller profit margins and diminishes the importance of factors (such as brand name) other than price.

(via Merriam-Webster)


Do florists treat flowers like a commodity?

Consider whether you yourself view flowers as a commodity vs. art.

When peonies are $39.95 for 10 stems wholesale, do you view them as art? Or are you grumbling about the price per stem?

They’re gorgeous! They’re local! They’re at the perfect stage of openness!

But they’re expensive. Are they worth it? That’s up to you.

Value is always in the eye of the beholder.

Florists should be committed to providing value to clients while at the same time also valuing your time, skill and expertise. 

We’re fortunate to work in an industry with standard pricing formulas that allows us to do all of the above.

Remember: In the end, it doesn’t matter what you charge if you overbuy.


And if you’re not sure if my course is right for you, shoot me an e-mail floralartvt@gmail.com anytime. I’m happy to answer your questions before, during or after a course.


Try a FREE Course HERE!

June 12, 2017 — 12:45 pm

By Alison Ellis

Get courses & Give meals!

realflowerbusiness.com, Alison Ellis, online education for florists, floristry, floral design

Hey Floralpreneurs! April is upon us!

This month I’m donating 10% of all course sales to the VT Foodbank; and because there’s no time like the present I’ll be starting with sales in the last 2 days of March, too.

$1=3 meals, which means, for example, the purchase of 12 E-mail Templates will provide 9 meals for hungry Vermonters and a purchase of Flower Math will provide 150 meals!

Thanks to everyone who’s already taken a leap to try out my courses!

Here’s what one floralpreneur wrote to me the other day:

“First off, your flower math course, email template and faster proposal courses have been the most helpful tools I could ever ask for. I have learned so much from these courses alone, it has been imperative to my confidence and ability to bring in a profit.”

I look forward to turning courses into meals with you!

Get courses; Give meals! #floralpreneur #vowtogive Share on X

If you’re not sure if one of my courses is right for you, feel free to be in touch!
Find a full list of course offerings here: http://realflowerbusiness.com/courses

xo. -A

real flower business courses, Alison Ellis courses, online education for florists

April 1, 2017 — 12:29 am

By Alison Ellis

Introducing Flower Boss 2: Floral Industry Pricing And Markups

Profitable. Streamlined. Professional.

This is the intention of each of my online courses and free training.

And this week I have a new free course for you, Flower Boss 2: Floral Industry Pricing And Markups.

I invited floralpreneurs to join me Live on Facebook to discuss industry standards on markups for flowers, supplies and design fees.

Some of the questions I answer include:

How much should a florist make per hour?

How do you charge for labor?

How do you balance a bride’s expectations with her budget?

Of course, I give you all the industry standard markups on flowers, supplies and labor/design fees as well.

I also share real-life examples of how I use Flower Math to double check my work and ensure that I’m proving value to my clients.

Flower Math is my very first online course and it’s on sale. SAVE $100 OFF retail today.

 

An important part of being confident in your pricing is knowing that you’re providing value to your customers!

68% of florists I surveyed said they’re only “moderately confident” in their pricing.

If you ever ask yourself, “Does this look full enough?”, then this free course is for you!

Click here to get Flower Boss 2. (It’s free.)

Learn more about Alison HERE.

Read all the details on Flower Math here.

(And don’t hesitate to be in touch if you’re not sure if Flower Math is right for you! You can reach me at floralartvt@gmail.com)

February 10, 2017 — 2:34 pm

By Alison Ellis

Stem Counts vs. Floral Recipes

Hello Floralpreneur.

Did you see my “new rule” on not giving stem counts to customers?

I followed that up about 2 weeks later with a video on how overfilling by a single stem in each design can add up to thousands of dollars over the course of a year, thus making the point that it’s important for designers to “count every stem”.

IS THIS A CONTRADICTION?

I received a few questions about how these two ideas can exist at once so I want to be crystal clear about the difference (and similarities) between not counting stems for customers, but still counting stems for your recipes.

Click HERE to watch “Stem counts vs floral recipes.”

I kept this one short for ya. Thanks for taking about 4 minutes to watch.

IN CASE YOU MISSED IT

If you missed my video on Why you don’t have to give a stem count click here,

and you can find How a single rose can derail your flower business here.

THE TAKEAWAY

Set some minimums (on bouquets, centerpieces, arbors, delivery, etc.) and work out your flower math to ensure that your quote is accurate, but don’t feel the pressure to reveal your recipes to clients who aren’t even booked yet.

Your comments and feedback inspired this post!

Thanks so much for reading and watching. I really appreciate hearing from you.

And thanks to everyone who’s joined me over in the NEW FACEBOOK GROUP!

Real Flower Business is the name of the group and it’s a good crew of floral pros.

Request to join the group here:  https://www.facebook.com/groups/RealFlowersBusiness 

(If you include your business name or some clear marker that you are, in fact, a florist that will speed up your approval! I do have a waiting list of people I still need to vet….and that takes time so the easier it is for me to see that you’re a floral designer the sooner you’ll be approved!)

I’ve been livestreaming every week and you can catch the replays any time on Facebook. There must be close to 5 hours worth of free videos in the group so far including topics like proper markups and some of my best tips on building a brand that lasts. 

ON A PERSONAL BIZ NOTE…

So far it’s been a wonderful wedding season with each and every customer falling into my “ideal customer” category.

There’s not a name on my calendar that makes me cringe or recoil or ask “WHY?, oh why did I take this?”….And that’s certainly contributing to a feeling of success.

I hope you are off and running with a busy and successful season!…and lots of ideal customers of your own.

This year I’ve been relying more on others to assist in running my biz (and my life…thanks to an awesome part-time nanny. This is the first time I’ve had reliable childcare in 4 years!).

I brought in 3 designers for my “big, big” wedding in June and I’ve had more “hands on deck” on a weekly basis than I have for the past 15 years. It’s been worth every penny!

If you need profit clarity for your business this year, check out FLOWER MATH here!

It’s now on sale…save $100 off retail!

As always…

Keep

doing

beautiful

work.

With love from me to you,

Alison

P.S. If you’d like to submit a question for a future video or live broadcast shoot me an e-mail anytime at info@floralartvt.com.

P.P.S. If you’re a floral designer who’s digging my content and/or my courses, please share the Real Flower Business love via e-mail, Facebook, Instagram, sky writing, what-have-you with a florist you know and love. (I truly appreciate your support in cultivating other floral pros.)

November 1, 2016 — 3:46 pm

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Welcome, Floralpreneur®.  I’m Alison Ellis, creator of Flower Math, published author, and founder of Real Flower Business. My online business courses and private coaching help floral designers increase profits, book great clients & build a better brand.  Learn More →

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