Real Flower Business

Education and Business Training for Floral Designers.

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Should Florists Charge Less If They Work From Home?

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The floral industry encompasses not only brick and mortar shops, but a growing number of home-based business owners as well, and while it may have been “out of the norm” to work from a home-studio back when I started my business in 2002, the “shop-less floral designers” have carved our own path in the flower biz.

As a home-studio florist who trained in 5 different flower shops before branching out on my own over 16 years ago, (ie opening a business from the kitchen of my 2nd story apartment!), I’ve come to realize that I was pretty lucky in my training.

As I’ve connected with super talented floral designers around the world, I’ve learned that even super talented florists sometimes struggle with pricing; including home-studio, boutique or appointment only designers, as well as brick & mortar flower shop owners!

The reason I say I was “lucky” in my training is because I was trained by different experienced florists, all with varying styles, income goals, overhead costs, employee retention rates and creativity & quality standards, etc…

BUT THE ONE THING THAT EVERY FLOWER SHOP HAD IN COMMON WAS THEIR PRICING.

No matter which shop I went to, I was taught the same pricing structure each and every time. (We even had cheat sheets at our design benches to ensure that everyone used the same guidelines.)

So by ‘lucky” I mean, I’m lucky to have never questioned my pricing model or my value because I knew without a doubt that I was following the flower shop model.

If you work from home and you’re wondering if you should charge less because you “don’t have a shop”, click to watch! This video was made for you.

And if you need more details on pricing like a flower shop, check out my FREE pricing course, Flower Boss 2: Industry Standards on Pricing,& Markups CLICK HERE to get it.

Thanks for tuning in!

Keep doing beautiful work.

xo. -Alison

P.S. Are you a Home-Studio designer? 

Get 10 Tips for Home-Studio Florists HERE.

P.P.S. Want to watch my first live chat on Periscope? Click below to watch!

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Should you set an expiration date on your proposals?

Do you ever wonder how long you should wait after sending a proposal before checking in with a client?

I used to send out proposals and then wait and wonder for days, (or weeks!), whether a client was ever going to book with me! Then, one day, a business savvy friend told me to put an expiration date on wedding proposals and voila, my client management systems was forever changed.

Setting an expiration date on my proposals and was the single best move I ever made in my business. Period.

The expiration date is designed to set the parameters of your offer to honor this quote or “hold their date”…it’s a prompt for you to check in and see if they’ve made a decision or if they have any questions you can answer.

Checking in with a customer on, or before, the expiration date is to be expected when you’re trying to close this sale.

It’s not an ultimatum (most of the time), but it IS a clear signal that there’s a time limit on this offer because you don’t just “hold dates” indefinitely. Most offers are not open-ended. Neither is yours!

Click below to watch “Should you set an expiration date?”

Need some tips to write your next proposals in less time and present the expiration date to clients?

Do you have a “System” for your client communication?

A “System” is essentially a process (or protocol) for how you accomplish a task in your business. Typically you document your systems in writing (ie your operating procedures), and use them to identify inefficiencies or opportunities for automation in your business.

Systems are critical for a successful business, because they allow for you to:

  • generate income with way less effort

  • reply faster and more effectively with less stress

  • automate and streamline to get more done in less time

I have a system for client communication (and you should too).

Your prospects MUST see you as an authority and understand your rules.

That’s it.

Before you earn trust as an authority, you MUST nurture the relationship.

And the best way to do that, hands down is with:

CLEAR COMMUNICATION THAT ESTABLISHES AUTHORITY.

Emphasis on the word “AUTHORITY”… In fact, just like it’s “OK” to want to make money, it’s also totally OK to WANT clients to respect you, and follow the rules of your “systems”, and treat you like A LEADER in your field.

In fact, that authority status is the key to unlocking your maximum potential so that you can be creative, profitable, and fulfilled.

Now the good news is… there’s a BETTER way to get prospects to see you as an authority… better than working without a system…and much better than starting from scratch on every single e-mail and proposal for every single event.

It’s called…TEMPLATES!

Here’s what a real florist said about implementing my Templates…

“A couple of weeks ago I bought a bundle of Alison Ellis templates after all the talk of expiration dates. Reading through the templates gave us a fresh pair of eyes and ideas over what we were already doing. BUT what I really want to say is – we decided to try the expiration date approach and we have a record breaker! Our ideal bride just booked with an 8 day turn around from quote to deposit! Wooohooo try it.”
-Danijela FitzGibbon (from the Facebook group)

Oftentimes florists ask, “How does this expiration date work? Does the price go up after it expires?”

Well, that’s up to you. Do you need to increase the price for some reason?

I don’t increase the price after the expiration date. I just want to make my offer clear; here’s what I can do, here’s what it costs, here’s when I’d appreciate an answer…

If the client needs “more time” (for whatever reason), then that’s up to you, too. Can you extend the expiration date? Or will the clock truly run out because you have another inquiry for that date? Or is their hesitation a sign that they aren’t really serious about committing to you? What is the reason for the hold-up?

An expiration date serves as a prompt to both you, the business owner, and the client.

  1. Clients know that they should look it over sooner rather than later because you gave them the expiration date!
  2. As a business owner you now have a bonafide reason to follow-up, check-in, invite questions and close the sale.

I want to be an easy choice for my clients. I want to be an easy “yes”.

Thanks for taking the time to read and watch!

And if you decide to implement an expiration date, I’d love to hear how it’s working for you!

With love from me to you,

Alison

If you want to shortcut your proposal process and present an expiration date with confidence, click here to read more about my downloadable templates!

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3 Pricing Tips for Florists

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Anytime is a good time of the year to plan ahead for a successful upcoming season…..but when you’re a floralpreneur® who “does it all”, it can be overwhelming to try to make the time to “think forward”.

You’re not alone! Take a few minutes to appreciate yo’self and don’t let the non-stop hustle and bustle of balancing “all the things you have to do” bog you down.

Whether you run a brick & mortar shop or you’re operating from a home-based studio, I have 3 Pricing Tips for you today, including…

  • Follow industry standards on pricing….
  • Don’t price “based on need”….that’s a myth that can limit your income potential….
  • Trickle down economics is also a myth, BUT trickle down confidence is something I believe in….
  • PLUS charging for delivery & set-up…
  • AND why you shouldn’t have a “spending goal” on wholesale purchases!

I hope you’ll take a few minutes to watch my tips and make this the year you finally master your pricing!

Click to watch, Price Talk: Live on Dec. 8th in my Facebook group (click here to join my group!).

Remember: A lack of confidence in your pricing can permeate into other aspects of your business.

Having your pricing on lock is your responsibility as a business owner. You owe it to yourself to be paid for your time and expertise.

The good news is you can make money and provide value to your clients. (Pricing is not a mystery.)

Additional Resources:

Thanks for reading! Keep doing beautiful work!

With love from me to you,

Alison

floral design business courses, floristry, floral design, Alison Ellis

Flower Math review, online courses for florists

Flower Math review

Learn more about Flower Math HERE.

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The Results Are In: Real Florists Tell Me What They Think

Floralpreneurs were kind enough to share their feedback with me (thank you!) and in my last blog post I shared the #1 Thing florists told me they want to learn (you can read it here).  Today I want to share Thing 2; the #2 Thing Florists Need To Learn based on the survey results I received.

Thanks so much to all who took the time to share your thoughts with me! It really does help me to hear your input so that I can work to better tailor my course offerings and free content to meet your needs, struggles and wants. Everything I create is designed to help you better manage your successful and fulfilling small business.

Before I share “Thing #2” florists told me they need to learn, I want to let you in on more of the feedback florists gave me…

I asked: Do you feel confident that your brand is “as good as it can be”?

Real florists said:

“I’m not sure I really even have a brand…“

“I don’t think you can ever stop developing your brand. I need to improve in making my voice come through stronger. I struggle with the thought that I need to sound professional and businesslike while also be personable and show my voice without sounding like it is forced.”

“I am not good at “selling” myself.  I have a style that people can immediately identify as my work, however I haven’t been able to translate that at all via website. Of course I haven’t been good at taking photos of work—I’ve done tons of work with really nothing to show for it.”

I think every business owner can relate to these feelings….do I have a business or a brand?…what IS my voice?…I’m good at what I do, but I hate selling “me”.

Good brands are built, not born. It takes time and practice to develop a brand that goes “beyond just a business”.

 

The #2 Thing Florists Told Me They Want to Learn is “Website stuff”. Only 3% of respondents said they don’t update their own website! If “website stuff” is on your list of things to-do, then you will LOVE the Art of Good Business!

I asked: What made you think the course was NOT right for you…click below to watch!

It’s easy to understand that floralpreneurs expressed skepticism regarding the value of a $999 investment; on the other hand, some were not clear on what I was actually offering…and then, some were hoping they could buy just part of the course…But these are the stats that I found most interesting:

89% of florists told me hands down that the course was out of their budget…

However, only 1 florist said that she already works with her ideal clients, has an awesome website and a stellar client management process!

(And, by the way, I did have at least 2 men fill out my survey as well, so shout out to the guys, too!)

If only 1% of respondents is reaching her ideal clients and crushing it with her business, then it seems to me that florists really do need The Art Of Good Business and the results you can create for yourself once you take action and join my course here.

2 of most frequent answers as to why floralpreneurs did NOT sign up for The Art Of Good Business– #1. it was a busy time of year and #2, I was surprised to learn that most florists said they’d never taken an online course before.

I’d like to address ALL of your concerns regarding time, cost and “busyness” and invite you to 3 new sessions of The Art Of Good Business starting in November, January or March. And because people mentioned price as the #1 roadblock, I’m introducing a 4-payment plan.

Since we’re talking about price…

Think about the investment like this: what it would mean if you booked JUST 1 MORE IDEAL CLIENT after taking my course?……Would you make back your investment in 1 gig? Would it be worth it?

What if you booked 5 more ideal clients? Now, what if you consistently book more and more ideal clients every year from now on?…..what would that be worth?

Whether you missed the boat for the October session or you simply didn’t think it was worth the investment, think about where you are NOW….and consider where you want to be next year….2 years from now….5 years from now……What steps are you going to take to get there? How are you going to transform your business into a long lasting brand?

(I’ve spent almost $2k in online education in the past 3 months…at a time when I was “so busy” I knew I didn’t have time to fully absorb all the info, but I started anyway…and over the next few months I’ll be digging in.) I am not afraid to start before I’m ready….it’s the only reason I am where I am right now.

Being too busy or not having $999 in your budget can be a totally valid reason to not sign up for my course and I understand the feeling–it took a long time for me to decide it was worth the risk to try to figure out how to have a business that was branded and excellent; I had to take a leap and invest in myself if I wanted to move on to the next level with my biz.

I always felt like I had to do everything myself–for years–but I took my first leap on a conference in NYC with Marie Forleo & Danielle LaPorte called Selling Your Soul and I got so much value–so much inspiration–that I’ve been investing in my business education and development every year since.

Don’t wait until “the time is right”…..the time is NEVER right. There is always a holiday, or another project, or an upcoming “big ticket item” that we have to plan for….think about what it would mean if you booked JUST 1 MORE IDEAL CLIENT this my course…….would you make back your investment? Would it be worth it?

While most florists said that they had never taken an online course, of those who’ve taken online courses, over 6% of people had been disappointed in a previous online course they’d purchased.

I’m sorry to hear that and I’ve been there, too. When Flower Math first came out in November 2015 I purchased another pricing course to see how it compared and I was really disappointed in what I saw. Frankly, it was marketed to floral designers, but it wasn’t nearly specific enough and did not properly represent the industry standards on pricing & profits. It was heavily marketed to florists and I bet a lot of business owners bought it and didn’t get their proper value.

Bad courses happen. Your skepticism is warranted.

But if you’ve been burned before, don’t give up hope! I’ve invested in several online courses (admittedly not wedding or floristry related; they were highly vetted business courses) and each of them has majorly helped me to push my business to the next level.

Join the November session HERE.  Registration is open Nov. 1-30. Class begins Nov. 6th.

Doors Open for the next session Jan. 1-31.

As always, you can contact me with any questions you may have!

With love from me to you,

Alison

P.S.

When I asked you what you’re most interested in learning or improving, the hands-down response was “Pricing and profitability”. This doesn’t surprise me. My very first course is Flower Math, The Florist’s Guide To Pricing & Profitability, which I created because I know that there are really talented florists out there who still don’t have a firm grasp on how to price their work.

I know how important pricing and profits are to your small business. Since so many of you answered that this is what you’re most interested in learning or improving I’m introducing a 2-payment plan for Flower Math….you can start today if you’re ready.

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The #1 Thing Florists Want to Learn

Real feedback from real people…there ain’t nothing like the real thing, baby. Real florists told me what they really think…and I am ever so grateful.

I asked floralpreneurs why they did not sign up for the October session of my course, The Art Of Good Business, and I got some genuinely valuable feedback from over 100 florists over the course of a few days.

The survey results were interesting, heartening and share-worthy. Thanks so much to all those who offered your feedback.

Y’all said some really nice things about my courses and my “free stuff” and my Facebook group; your opinions and encouragement are greatly appreciated.

I’m going to share some of the survey results with you in two posts including Thing #1 and Thing #2 that florists told me they want to learn or improve….stay tuned on Monday morning for Part 2, “The #2 Thing Florists Want To Learn”.

Before I share the #1 thing florists told me they want to improve or learn, I want to share some of the heartfelt struggles florists shared with me:

“I can put awesome stuff in the vase and book nearly all wedding proposals I write, but I don’t have enough clients coming at me. I DON’T UNDERSTAND HOW TO HELP CLIENTS FIND ME.”

“I would like my brand to be truly my own…Not a template or just a series of pictures that look just like every other flower shop or wedding designer.”

“I don’t get a lot of inquiries! Also my quote process takes so long I dread it.”

“I’m overwhelmed by the sheer number of workshops being offered. Do I take a design course? A business course? A farming course (I’m a cut flower farmer and florist)? I sign up for these lists because I admire all of you, and it can be really difficult figuring out what to take and when.”

I know a lot of florists share these same sentiments, which is why I share these words from real florists with you today….you’re not alone.

The #1 Thing Florists Said They Want To Learn:

When I asked you what you’re most interested in learning or improving, the hands-down response was “Pricing and profitability”.  71% of florists said they’re most interested in learning more about pricing!

This does not surprise me. The very first course I created, Flower Math, The Florist’s Guide To Pricing & Profitability, shares everything I know about pricing & profitability. I designed this course for florists because I know that there are really talented designers out there who still don’t have a firm grasp on how to price their work.

Click here to read what’s included in Flower Math.

Transparency is what Flower Math is all about.

Nicole just signed up for Flower Math on Monday, and she wrote to me on Tuesday (Yes, just 1 day later!) to say this…

“…I’ve taken a handful of courses…I really felt like I needed to invest in everything marketed to me before I could be considered legitimate. I took [3 “other” online courses for florists]… Even after all of that, it all seemed muddy. I told myself I’d give Flower Math a try and then no more courses.

For the first time in nearly two years, I feel empowered ordering flowers. Flower Math made all the other courses I’ve taken completely irrelevant. It’s honest, practical and totally transparent. I can’t thank you enough. It feels amazing to have an actual plan about how I’m going to execute this wedding I just ordered and knowing exactly how much I will be making. With your examples, I sat down and wrote out actual recipes, which I’ve never done before (since learning from a few courses above that they’re not necessary).
Before I started my business, I did a six month stint at a studio…I somehow let my distaste from working there trick me into thinking there was some magical way I could price and not markup flowers and… still be profitable. I totally see now that the flower shop way is the way! But I can still design how I want to and create a healthy work environment for myself….
I listened to your recent podcast interview and you said something that really stuck with me. It was something along the lines of, just because someone is doing beautiful work and seems successful on Instagram doesn’t mean they are running a successful business in real life. You’re in this for the long-term. I loved that. It felt like permission for me to also stop caring what everyone else is doing and focus on growing my business for the long-term.
All the best,  Nicole”

Don’t listen to people who tell you that you “don’t need a recipe”. You most definitely do need a recipe to turn a profit in your floral design business. Recipes are an important part of your pricing and profits in your small business.

In Flower Math, I don’t tell you what I think you should do. I show you, step by step, exactly how I do it. Whether you’re pricing a wedding or a daily delivery from your shop, you’ll learn how to make a profit on every order you make.

I created this course for floral designers who have a talent and love for flowers, but do not have anywhere to turn for mentorship to learn the business-side of the craft.

From industry standard mark-ups and how to apply them to recipes and wholesale ordering, plus 3 real weddings worth of sales, orders, recipes & real profits—I’m taking you behind the scenes to show you how I run my floral design business.

I know you will take these formulas, recipes, tips and advice and run with them.

Save $100 Off Flower Math here.

New!  Since so many of you answered that Pricing & Profitability is what you’re most interested in learning or improving I’m introducing a 2-payment plan for Flower Math….you can start today if you’re ready.

Flower Math is an investment in your business. You have to ask yourself as a business owner, “how many weddings do I have to sell to make back this investment?”

So, how much work would you have to book to make it worth it? How many gigs do you have to book to make $499?

I’ve had florists tells me they’ve made back the price of the course in 1 wedding.

Larissa of Bridal Beginnings shared on Facebook, “Flower Math saved my business.”

Invest in your business, invest in your profitability. Click to get Flower Math here today!

More feedback from real florists…

Some floralpreneurs said they were interested in The Art of Good Business, but it just wasn’t the right time:

“I genuinely LOVE your courses and rave about them to literally everyone and anyone. The short courses on proposals and contracts has been invaluable and I know I would get a lot out of the art of good business, I whole heartedly trust your voice and know your advise is well worth the fee. I spent up on advertising this year and am still trying to recoup some gains from that investment so it was more a timing issue for me this time round. I have already earmarked for next year instead of collaborations and paid adverts I am investing in your course, I just hope that you will run it again in the new year (after Valentines).”

“I’ve got a client management system in place that I am always tweaking. I was actually thinking that flower math might be a better option for me at this point. You are an awesome resource, Alison, and I’m grateful for all of your assistance in the group. Thank you for your videos as well.”

“I should ask my husband to buy me your course for Christmas!“

Because many floral designers said “timing” was an issue…

Many florists said that November, January and March were ideal times to dive into a course so I am offering 3 upcoming sessions of The Art of Good Business and you can find details here! Registration will be open in November, January and March. You can sign up any time that works for you during the registration months and then join me for livestreams in our private Facebook group once a month for the entire year! You can do this course at your own pace and get live support from me once a month for the entire year. I don’t want you to just buy the course, I want you to get results!}

 

Again, many thanks to those who took the time to share your input with me. I have more survey results to share with you….tune in Monday for the #2 Thing florists told me they want to learn more about!

Keep doing beautiful work!

With love from me to you,

Alison

Learn more about Flower Math here.

Want to book a one-on-one strategy session? Find the details here: Private lessons