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By Alison Ellis

Is floristry an art or a commodity?

Can you be a floral artist and also run a profitable floral business?

Of course you can!...but there’s a balance between art and commodity that florists must achieve to remain profitable.

real flower business, floristry courses, floral design, floral industry, online business courses for florists

 

Customers experience flowers in their lives in distinctive ways.

A talented florist I know said once, “We need to stop treating flowers like they’re a commodity.”

A commodity. Yes, she’s right!

My work is not a commodity. It’s art!  (Right?)

I think the answer is definitely Yes!…and also, a little bit No? The truth lies somewhere in the middle.

Yes, floral designers transform flowers into artistic designs, however, unlike other artists, florists don’t just set any price we’d like.


What does an artist charge?

A painter may buy a canvas, paints and brushes, an easel, a painter’s palette and use their unique skills to transform a blank canvas into a masterpiece.

As such, it’s a one-of-a-kind piece of art and theoretically they can set a price based on “what the market will bear”.

If an artist says their painting is worth $2,000, who am I to argue?

If they say it’s $2 million, same thing.

I don’t value the painting based on how many paints or brushes were used.

The value is based on how I feel about the work.

I’ve never seen anything like this before. How much do I want it? (And can I afford it?)

Floristry is a bit different.


Floristry is a balance of art and commodity with a dash of outstanding customer service to really round out the experience.

A high quality, more refined designer/brand can command a higher price tag than a grocery story bouquet, because they’ve added value beyond the mere commodity (i.e. the stem count).

But the price isn’t set a price based on what the market with bear. The price is still based around real numbers. (Flower Math, as I call it.)

Your clients should experience value from your brand; both in service & design. Share on X

The general public already has an understanding (or preconceived notion) of the value of floral designs.

Some customers will spend a lot…and happily. They experience the value.

Others feel flowers “just die” and they assign little value to our profession.

Pro tip: We want the former; clients who value flowers and are willing to pay for quality work.


While a florist may create pieces that are one-of-a-kind, we reside in an industry that has pricing standards and formulas to help set our rate.

Even the most artistic florist cannot command $2,000 for a single floral masterpiece…unless it’s the size of a flower wall!

A florist cannot set the price of a dozen roses at $2,000 “just because they’re an artist”….the market will not bear it and clients will shop elsewhere.

Your value is not directly related to your stem count, however, there’s a perceived value associated with every florist and every design.


Watch my video: Stem counts vs. floral recipes: What’s the difference?


How do you price your work?

If you’re not clear on the exact formulas for pricing your design work, there’s no need to re-invent the wheel.

I give you the answers to all of your pricing questions in Flower Math, The Florist’s Guide To Pricing & Profitability.

Flower Math is an online course with step-by-step instructions on how I price my work simply by following the easy, industry standard formulas (ie. the formulas I learned in every flower shop I’ve ever work for!), as well as a full behind the scenes look at how I create recipes and wholesale orders that are “tight and right” to help you eliminate the trap of “overbuying” so that you can keep more of the money you’re already making.

Click here to get all the details on what you get in Flower Math.


Floralpreneurs can feel confident about the value they provide to their clients (and stop over-filling orders!).

If you’re a little lost, I’ll show you the way to profitability in my course…Step by step.

{and it’s on sale now! SAVE $100 OFF.}


definition of commodity

  1. an economic good: such as a:  a product of agriculture or mining. b:  an article of commerce especially when delivered for shipment, c:  a mass-produced unspecialized product.
  2. a good or service whose wide availability typically leads to smaller profit margins and diminishes the importance of factors (such as brand name) other than price.

(via Merriam-Webster)


Do florists treat flowers like a commodity?

Consider whether you yourself view flowers as a commodity vs. art.

When peonies are $39.95 for 10 stems wholesale, do you view them as art? Or are you grumbling about the price per stem?

They’re gorgeous! They’re local! They’re at the perfect stage of openness!

But they’re expensive. Are they worth it? That’s up to you.

Value is always in the eye of the beholder.

Florists should be committed to providing value to clients while at the same time also valuing your time, skill and expertise. 

We’re fortunate to work in an industry with standard pricing formulas that allows us to do all of the above.

Remember: In the end, it doesn’t matter what you charge if you overbuy.


And if you’re not sure if my course is right for you, shoot me an e-mail floralartvt@gmail.com anytime. I’m happy to answer your questions before, during or after a course.


Try a FREE Course HERE!

June 12, 2017 — 12:45 pm

By Alison Ellis

If you want clients to value your work, you must do this first

As a floral designer, you want people to value what you do; your time, your art, your expertise, and your unique, quality blooms!….all these elements come together to create your own unique brand, and that’s what brings value to your clients.

If you want clients to value your work, you do have to provide a quality product, however, there’s a bit more to it in my opinion.

If you want others to value your time and your work, you must in turn value the work of OTHER creatives, including their time, art and expertise.

It’s much easier to “increase your value” in a genuine way if you walk the walk in your own life as well.

If you’re someone who feels like everyone else is “too expensive” or “not worth THAT MUCH”, then it can be a challenge to demand that clients value what YOU do.

Finding value in others should come with ease if you aim to be the owner of a brand with integrity.

 

What are you willing to pay more for?

What feels “worth it” to you?

What are you willing to invest in? For business? For pleasure?

What artisan/creative/specialty product are you eager to pay for?

Who do you tip more than 20%?

Who (or what brand) sets a price that you do not question?

Your ideal clients feel the exact same way about you/your business as you feel about the products & services you value and are willing to pay for.

Real Flower Business

Clients must experience value from your brand.

And a good brand recognizes the value in others’ work as well.

Whether that’s the photographer, the caterer, the venue, the invitations…

It’s just good for business to acknowledge the importance of other businesses.

Value your work AND the work of others. Share on X

 

Here are some of the things I value (and will often pay more for):

Quality shoes

A “good” gin

Locally grown veggies and fruits

Eggs from my neighbor’s chickens

Fairtrade coffee

Freshly baked pies from the woman up the road

Gerard’s bread!

A great hair stylist

Education or workshops that help better my business!

 

When you “spend easily”, you’re an ideal client for the business you’re buying from!

What can you do to make your clients feel your value and, as a result, “spend easily” with you?

 

Find a full list of course offerings HERE. (including: 10 E-Mail Templates for Florists. Save $10 Off an Template Bundle HERE.)

Here’s the e-mail lineup:

  1. How to tell someone you can no longer “hold their date”.
  2. How to present a proposal that’s over budget.
  3. How to ask someone why they did NOT book with you.
  4. How to tell someone you’re not a good fit for their event.
  5. How to reply to a complaint.
  6. How to bill for damaged or missing rental items after an event.
  7. How to explain you won’t order flowers until full payment is received.
  8. How to tell someone that their most recent changes/additions will result in a price increase.
  9. How to tell someone you will not update their proposal (again) or meet (again) without a deposit.
  10. How to respond when a wedding is cancelled.

Plus a free bonus: How to Ask For A Testimonial.

Learn more about my templates HERE!

May 29, 2017 — 6:54 pm

By Alison Ellis

What if a client’s budget isn’t realistic?

real flower business, floral design, education for florists, starting a floral business

If you’ve been in the floral business for more than a hot-minute you’ve probably experienced a client whose budget simply doesn’t align with their wishes.


Wedding pros tend to blame Pinterest for this “unrealistic budget epidemic”, but the truth of the matter is that all businesses experience this issue. Many skilled & experienced business owners manage to convert an “unrealistic budget client” into an “I’ll pay anything customer”….because there’s a way of selling and serving a client at the same time that establishes a level of trust.

Our clients rely on us to prequalify and educate whenever possible.

Unrealistic expectations around their floral budget does not mean the customer is “uneducated”.

An “uneducated customer” is an opportunity.

When a client understands the value of the service, they start to realize how much they actually want it.


Some florists may not be able to “get more money” from a client’s budget, however by expressing their willingness to do what they can to “make it work”, the client feels the value of service and expertise and proceeds with the knowledge that while her dream doesn’t fit their budget, they’re still getting the most “bang for their buck”.

There’s no right answer here…just for the record.

You don’t have to ALWAYS “do whatever it takes” to make it work…

You also don’t HAVE TO say “nope, this budget won’t work” if you want to make it work (as long as you can still turn a profit).


Learning to create your own boundaries is part of building your brand. Share on X

We can’t do everything and anything a client requests.

We should choose to create rules that align with our business goals.


Click to watch a video I made for Flirty Fleurs where I share how I address the question, “Are these flowers expensive?”:

Note: If you’re not 100% confident in your current pricing formulas, my Flower Math course has the answers you’re looking for.

Sign up for Flower Math & SAVE $100!


To paraphrase The Rolling Stones, “Time is on my side….yes it is!” …meaning, the longer I’ve been in business, the easier it’s become to navigate these budget conversations.

If you’re not making a deliberate effort to streamline and improve communication, so your clients understand exactly “how this is gonna work”, you’re not doing enough to ensure your longterm success.

Standards and boundaries clear the path to reaching your ideal clients.

And when it comes to unrealistic budget expectations, I must quote The Stones, yet again, “You can’t always get what you want. But if you try, sometimes, you might find, you get what you need.” (Awwww, yeah.)

Setting boundaries takes practice. And confidence. And more practice.

Thanks for taking some time out of your day to stop by my site.

Keep doing beautiful work, floralpreneur®!

With love from me to you,

Alison

 

P. S. Have you joined my Facebook group yet? Click HERE to join & I’ll see you in the group!


Additional resources:

  • Check out my first podcast interview on the From The Ground Up Floral podcast. Click HERE.
  • Flower Math: The Florist’s Guide To Pricing And Profitability. Click to learn more about the course.

 

May 22, 2017 — 11:56 pm

By Alison Ellis

Do Customers Think Your Prices Are Too Low?

Have you ever had a client tell you that you’re not charging enough?

I have. And it was a real eye-opener…

I’m always seeking ways to reach more ideal clients, so I’m familiar with the concept of “turning clients off” by not charging enough…

but it wasn’t until I experienced “pricing too low” up close and personal, that I was able to transform my mindset around always trying to give the “best possible price” (i.e. the lowest possible price) for each line item in a proposal.

Before I dive into my experience with “under bidding”, if you want to learn how to price with confidence & stop over-buying so you can increase your income, I teach you everything I know about pricing in my online pricing course, Flower Math! 

Learn More


Now, back to my experience with pricing too low…

In this case, the mother of the groom was in charge of the wedding flowers and she gave me an estimated budget of about $7,000. When I quoted her a price for centerpieces based on the ideal budget, she came back to me with concerns that the centerpiece pricing seemed low for what we had discussed. And I had to agree!

She was right.  I didn’t quote what she wanted. I tried to provide a quote within the budget she gave me, but I didn’t actually quote what she wanted.

She told me to up the budget a few hundred dollars per table and I updated her quote for what it would *really* cost to get the look she wanted and she ended up spending quite a bit more. And happily.

It didn’t bother her one bit to come in over budget. She was more than happy to pay to get what she wanted.

I’m very lucky to have met this client.

This gig was a big one for me and she was an ideal client. She was kind, yet particular. She had great taste and was more than willing to pay to get what she wanted (gardenias, peonies, sweet peas, lush floral table runners….you get the picture). She was creative, smart and no-nonsense. (In short, she was my kinda gal.)


I learned a lesson:

If this client was willing to spent this much more than her stated budget, then there must be other ideal clients out there who are willing to spend more than their stated budget, too. 

It’s up to me to give customers a proposal that reflects what they actually want!

I cannot be confined by a preconceived notion of budget (whether that notion comes from the client or my own presumption!…You can’t wear your money shoes when presenting proposals to clients…Clients often wear a different shoe-size than you!).


If you’re a skeptic, I understand. I was, too.

Until I truly experienced this tremendous gap between what the client told me and what she was more than happy to spend, I thought all the business gurus who claimed that “low prices are a turn-off” were talking about “other businesses”….not flowers.


Moral of the story….

If a $7,000 budget turned into an $11,000 sale, then surely I can quote $25 or $50 more than the “average centerpiece price” for the clients who want more choice blooms or fuller-than-average pieces, even if it pushes beyond the confines of the budget they initially described.

If clients want elevated pieces, but don’t have the budget, I don’t feel compelled to figure out how to make something grand for $100 or less. I tell them the truth; it’s $350 per table and if that doesn’t work for the budget…if they don’t l-o-v-e this look so much that they’re willing to pay for it… then, we select a different option to suit their budget. Easy. I can work within their budget, but the choice was theirs.


If you want to do beautiful work for years to come, you must set a minimum standard for your work. Share on X

Innovating and making deliberate business moves allows you to set your own standards for the work you choose to do.

AND if you’re really trying your best (i.e. you provide outstanding work so that you may charge more…because you strive to provide quality work and you deserve it!), then you should be making deliberate moves to enhance the value your clients experience.

If you deliver what you promise and your clients get the value they expect, then you’re doing the work of an integrity brand.

Keep doing beautiful work!

Thanks for taking the time to read my blog!….and please share it with a floralpreneur® you know and love.

xo. -Alison


More Pricing Resources:

Read more on the Blog Here: Is floristry an art of a commodity?


And if you want to learn how to price with confidence & stop over-buying so you can increase your income, I teach you everything I know about pricing in Flower Math! 


Sign up & SAVE $100!

Testimonial:

“In one wedding I felt more confident in my pricing & made my money back on the purchase of the class. This really has been a game changer for me!!  

-Susan of Wild Blume


Remember:

If you want to do beautiful work for years to come,

you must set a minimum standard for your work…

And if you’re truly doing your best work,

then it should be worthy of a higher price.


If you struggle with pricing your work with confidence, check out my online course, Flower Math, The Florist’s Guide To Pricing & Profitability.

Learn to keep more of the money you’re already making! get all the details here. (SAVE $100 OFF RETAIL.)

May 15, 2017 — 7:29 am

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Welcome, Floralpreneur®.  I’m Alison Ellis, creator of Flower Math, published author, and founder of Real Flower Business. My online business courses and private coaching help floral designers increase profits, book great clients & build a better brand.  Learn More →

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