Real Flower Business

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By Alison Ellis

Tips for Prequalifying Clients

How do you prequalify clients?

It took me several years of building my floral design business before I felt like I finally started to hone in on my pre-qualification process.


Not every customer can be my customer.

OK, I’d heard that before, but I really, really wanted more customers! How was I supposed to ignore perfectly decent customers in pursuit of only the right ones? (This felt risky.)

Well, it wasn’t “easy” and it did take some practice, but I spent the new few years zeroing-in on the clients that I really wanted to work with and soon, I had a calendar that was 90% filled with “my ideal customers”.

(OK, I totally made up that number….maybe it was 88%?….maybe 95%….I didn’t do the math, but my customers rocked. I was psyched with almost every single client.)

It took me years, but now I understand that attracting the right customers to my business is not about mass appeal; it’s about niche appeal.


So what’s unique about you?

That’s what’s marketable about you/your brand.

If we want to attract “better gigs”, we must show our ideal customers who we are.


Click to watch: Prequalifying Clients, Live from Facebook.


Prequalifying is a form of customer service.

Save yourself time and save clients time, too, by identifying early-on that you’re just not the right fit.

Make prequalifying part of your workflow.


Successful business owners don’t waste time in unnecessary meetings.

CEO’s say No to things that don’t fit the vision.

Prequalify.


We must be in love with our brand if we want customers to love it, too.

I know so much about my potential clients, even the ones who don’t book me, because their inquiry forms tell me a lot of important details about who they are….beyond just “we’re planning a wedding”.

My pre-qualification process feels like customer service.

It’s worth taking the time to get to know my ideal clients so I can more easily attract them AND more easily identify the clients who won’t be “ideal” for my company.

Remember: Ideal customers don’t need convincing. They already dig you.

Thanks for reading & watching!

With love from me to you,

Alison


Click for more:

What I’m obsessed with in my business right now.

January 24, 2018 — 1:51 pm

By Alison Ellis

Can you be professional without a storefront?

It’s not always easy to work from home.

But it’s not unprofessional to “not have a shop”.

A shop doesn’t make you “more professional”. Your talent-level isn’t related to your workspace.

If you create beautiful work and provide excellent customer service….from home, a small studio, or your basement or garage….don’t feel inferior due to a lack of storefront.

Click to watch, Can you be professional without a storefront:


A few questions for you:

How many people do you allow in a consultation?

Do you prescreen clients with a phone consultation?


Consultations are an investment of time and I like to start with a phone consultation.

We can arrange an in-person meeting if we both feel we’re a good fit.


I can put together a quick proposal and quote after a consultation to get the ball rolling, make sure we’re on the same page; it’s essential to have a meeting of the minds.


Have you signed up for my FREE e-mail course, How To Book More Weddings More Quickly?

Check it out my FREE course HERE to get some of my best tips for booking more clients in less time.


Thanks for stopping by and checking out some of my Real Flower Business “stuff” today!

Keep doing beautiful work, floralpreneur.

With love from me to you,

Alison


Find a full list of my course offerings HERE.

January 19, 2018 — 6:21 pm

By Alison Ellis

What I’m Obsessed With In My Business Right Now

I invited floralpreneurs to join me for a LIVE chat in my Facebook group in December so I could share what I’m obsessed with in my business right now…and what I plan to stay obsessed with for the forseeable future. I hope you’ll watch and get obsessed, too!


Click to watch!

And if you’re ready to “get obsessed” and you’re interested in The Art of Good Business CLICK HERE.


If you’d like to see a full list of my courses, Click here.

December 14, 2017 — 6:57 pm

By Alison Ellis

The Results Are In: Real Florists Tell Me What They Think

Floralpreneurs were kind enough to share their feedback with me (thank you!) and in my last blog post I shared the #1 Thing florists told me they want to learn (you can read it here).  Today I want to share Thing 2; the #2 Thing Florists Need To Learn based on the survey results I received.

Thanks so much to all who took the time to share your thoughts with me! It really does help me to hear your input so that I can work to better tailor my course offerings and free content to meet your needs, struggles and wants. Everything I create is designed to help you better manage your successful and fulfilling small business.

Before I share “Thing #2” florists told me they need to learn, I want to let you in on more of the feedback florists gave me…


I asked: Do you feel confident that your brand is “as good as it can be”?

Real florists said:

“I’m not sure I really even have a brand…“

“I don’t think you can ever stop developing your brand. I need to improve in making my voice come through stronger. I struggle with the thought that I need to sound professional and businesslike while also be personable and show my voice without sounding like it is forced.”

“I am not good at “selling” myself.  I have a style that people can immediately identify as my work, however I haven’t been able to translate that at all via website. Of course I haven’t been good at taking photos of work—I’ve done tons of work with really nothing to show for it.”

I think every business owner can relate to these feelings….do I have a business or a brand?…what IS my voice?…I’m good at what I do, but I hate selling “me”.

Good brands are built, not born. It takes time and practice to develop a brand that goes “beyond just a business”.

 

The #2 Thing Florists Told Me They Want to Learn is “Website stuff”. Only 3% of respondents said they don’t update their own website! If “website stuff” is on your list of things to-do, then you will LOVE the Art of Good Business!


I asked: What made you think the course was NOT right for you…click below to watch!

It’s easy to understand that floralpreneurs expressed skepticism regarding the value of a $999 investment; on the other hand, some were not clear on what I was actually offering…and then, some were hoping they could buy just part of the course…But these are the stats that I found most interesting:

89% of florists told me hands down that the course was out of their budget…

However, only 1 florist said that she already works with her ideal clients, has an awesome website and a stellar client management process!

(And, by the way, I did have at least 2 men fill out my survey as well, so shout out to the guys, too!)


If only 1% of respondents is reaching her ideal clients and crushing it with her business, then it seems to me that florists really do need The Art Of Good Business and the results you can create for yourself once you take action and join my course here.


2 of most frequent answers as to why floralpreneurs did NOT sign up for The Art Of Good Business– #1. it was a busy time of year and #2, I was surprised to learn that most florists said they’d never taken an online course before.

I’d like to address ALL of your concerns regarding time, cost and “busyness” and invite you to 3 new sessions of The Art Of Good Business starting in November, January or March. And because people mentioned price as the #1 roadblock, I’m introducing a 4-payment plan.


Since we’re talking about price…

Think about the investment like this: what it would mean if you booked JUST 1 MORE IDEAL CLIENT after taking my course?……Would you make back your investment in 1 gig? Would it be worth it?

What if you booked 5 more ideal clients? Now, what if you consistently book more and more ideal clients every year from now on?…..what would that be worth?

Whether you missed the boat for the October session or you simply didn’t think it was worth the investment, think about where you are NOW….and consider where you want to be next year….2 years from now….5 years from now……What steps are you going to take to get there? How are you going to transform your business into a long lasting brand?

(I’ve spent almost $2k in online education in the past 3 months…at a time when I was “so busy” I knew I didn’t have time to fully absorb all the info, but I started anyway…and over the next few months I’ll be digging in.) I am not afraid to start before I’m ready….it’s the only reason I am where I am right now.


Being too busy or not having $999 in your budget can be a totally valid reason to not sign up for my course and I understand the feeling–it took a long time for me to decide it was worth the risk to try to figure out how to have a business that was branded and excellent; I had to take a leap and invest in myself if I wanted to move on to the next level with my biz.

I always felt like I had to do everything myself–for years–but I took my first leap on a conference in NYC with Marie Forleo & Danielle LaPorte called Selling Your Soul and I got so much value–so much inspiration–that I’ve been investing in my business education and development every year since.

Don’t wait until “the time is right”…..the time is NEVER right. There is always a holiday, or another project, or an upcoming “big ticket item” that we have to plan for….think about what it would mean if you booked JUST 1 MORE IDEAL CLIENT this my course…….would you make back your investment? Would it be worth it?


While most florists said that they had never taken an online course, of those who’ve taken online courses, over 6% of people had been disappointed in a previous online course they’d purchased.

I’m sorry to hear that and I’ve been there, too. When Flower Math first came out in November 2015 I purchased another pricing course to see how it compared and I was really disappointed in what I saw. Frankly, it was marketed to floral designers, but it wasn’t nearly specific enough and did not properly represent the industry standards on pricing & profits. It was heavily marketed to florists and I bet a lot of business owners bought it and didn’t get their proper value.

Bad courses happen. Your skepticism is warranted.

But if you’ve been burned before, don’t give up hope! I’ve invested in several online courses (admittedly not wedding or floristry related; they were highly vetted business courses) and each of them has majorly helped me to push my business to the next level.


Join the November session HERE.  Registration is open Nov. 1-30. Class begins Nov. 6th.

Doors Open for the next session Jan. 1-31.

As always, you can contact me with any questions you may have!

With love from me to you,

Alison


P.S.

When I asked you what you’re most interested in learning or improving, the hands-down response was “Pricing and profitability”. This doesn’t surprise me. My very first course is Flower Math, The Florist’s Guide To Pricing & Profitability, which I created because I know that there are really talented florists out there who still don’t have a firm grasp on how to price their work.

I know how important pricing and profits are to your small business. Since so many of you answered that this is what you’re most interested in learning or improving I’m introducing a 2-payment plan for Flower Math….you can start today if you’re ready.

November 2, 2017 — 1:46 am

By Alison Ellis

My first podcast interview

I am happy to share my first podcast interview on From The Ground Up Floral.

When Gina invited me on, I was an immediate yes….I love talking to florists about business so this was a fun opportunity for me.

I hope you’ll take a few minutes to check it out! You can listen here: fromthegroundupfloral.media/podcast/2019/6/14/flower-math-with-alison-ellis

Here are some of the topics we talk about in our chat:

  • How I got started in the floral industry;
  • How do you make money as a home-based floral business?;
  • Industry standards on pricing;
  • Lessons from my best-worst boss;
  • A misconception I used to have about “ideal clients”;
  • The Art of Good Business (my online branding and biz building course);
  • Gina mentions that one of her favorite videos about the consequences of “adding one extra rose” (see below);
  • Should a newer designer charge less?;
  • Quoting on the spot;
  • Why grocery stores are losing out by not using Flower Math Fomulas!

You can find the podcast on iTunes and subscribe to future episodes as well! I hope you’ll make some time to listen.


Here’s the video mentioned in our interview:

Thanks to Gina for inviting me to your podcast!

Floralpreneurs sometimes ask me if I’ll ever do a podcast and while I’d never say never, you can currently find me on YouTube, Facebook, Instagram & Pinterest!

xo. -Alison

 


Read more about The Art Of Good Business HERE.

 

September 24, 2017 — 11:56 pm

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Welcome, Floralpreneur®.  I’m Alison Ellis, creator of Flower Math, published author, and founder of Real Flower Business. My online business courses and private coaching help floral designers increase profits, book great clients & build a better brand.  Learn More →

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