Are You Ready To Rise Above The Competition?

Hey Floralpreneur®,

How much do you worry about your competition?

Do you follow your competitors on social media and cringe when you see how “great” they’re doing?
Are you eager to know “who got that wedding”–the one that didn’t book with you?
Does jealousy or comparison creep in and undermine your confidence?

What would it look like if you could eliminate your competition?

Now, hold on…..I’m not talking about putting other local florists out of business!

Your goal should be to “stand out amongst the competition” and the surest way to do that is by being the truest, most authentic version of yourself in your business and your brand so that the right clients choose you!

online education for florists, real flower business

Oftentimes, business owners think they need to hire a branding or marketing “expert” to help attract the right clients, but that can cost tens of thousands of dollars!….really.

A “flower famous” friend of mine was quoted over $30k for a marketing expert to help her with her floral business….now, what florist has that kind of money lying around? Not many, that’s for sure.

So if you’re working on a limited budget, what are your options? How do you gain brand recognition and attract the right clients?

The answer?….there are many ways to develop your brand and improve your marketing efforts and you can do it yourself if you’re willing to dig deep and do the work.

You don’t have to be a marketing expert to have a good brand and stand out amongst your competition….but you do need to do some “brand exploration” to get to the heart of what makes your brand special so that the right customers continue to choose you over someone else!

This is the work we do in my course, The Art of Good Business! And for students who are enrolled in The Art of Good Business before Oct. 22nd you’re getting a bonus!

I’m hosting a BONUS 4th Quarter Biz Planning Jam Session to help jumpstart you end-of-year plans and THEN I’m going to walk through the entire course with you, LIVE IN JANUARY in our private Facebook group.

This biz jam session is happening Oct. 22-26th and if you want in, you can apply for a free scholarship HERE ($1,000 value) or click HERE to sign up for the course today!

If you’re a floral designer who….

Writes your own website copy & social media posts
Manages your marketing & branding strategy
Struggles with “selling yourself” sometimes
Still spends too much time with clients who aren’t a good fit
Wonders if you even have a brand yet…

Then The Art of Good Business was made for you!

So if you’re ready to zero-in on your ideal clients and move your marketing efforts to the next level, keep reading for more info or click here to sign up!

real flower business

In The Art of Good Business you’ll learn how to focus your marketing efforts and take your website from beautiful to functional by honing the voice of your brand so that you can prequalify leads and attract more clients that love you.

Who’ll benefit the most from The Art of Good Business?

Business owners at any level will gain tremendous insight from the course,

however, if you’ve been in business for 5 years or more and want to refine a clearer branding message to attract better clients, you’ll have the most to gain from the lessons inside the course.

For people who are enrolled in the course, I’ll be leading a power planning session in October(to put some foundational plans in motion!)…and then I’m going to jump in with more live coaching for the entire month of January in our private group–like a bootcamp for boot strapping biz owners….it’s gonna be good.

Once you sign up, you’re invested in me, so I want to make sure you know that I’m invested right back….because I am totally invested in your success! (You can read real florists’ reviews of my course here!)

This course is not:

a memoir,
it’s not a “quick fix”,
it’s not about budgeting or numbers,
it’s not a mash-up of my “all my other courses”,
and it’s definitely not for everyone.

Don’t sign up if you’re not willing to get out of your comfort zone and “do work”.
You’ll have to take action to get results.

I’ll be there to help push you over the finish line, but you have to take the first step to get started (read more)!

“I just booked my biggest gig yet, by $3k…

I just have to say this course, Alison’s content works!…my ideal client is more clearly defined, I’ve mostly reworked my web copy, have been better about blogging, and more intentional about how I talk to my followers on social media posts.” -Jessica Ormond

More from Alison:

It doesn’t matter if you’ve been in business for 3 years, 3 minutes or 3 decades…nothing defines your brand more than the experience you create for your customers.

The most important thing I’ve done for my floral design business over the past 15 years is work towards perfecting a customer service experience that reflects the values of my brand and speaks directly to the heart of my ideal clients.

I’m not a traditional “branding expert”, but I have studied and practiced (and practiced) my own approach to branding since I started my business in 2001. It’s said to take 10,000 hours of “deliberate practice” to achieve mastery in a field. I’ve easily exceeded that quota as I’ve worked on mastering my brand.

I began my career in the floral industry over 24 years ago, and I’ve been practicing and developing the voice of my brand in order to lead with integrity and attract my ideal clients ever since. (And I’m practicing still….)

Join me on a brand building journey to help you hone your voice.

Feel free to contact me with any questions you may have: info@floralartvt.com

With love from me to you,

Alison

floral design business courses, floristry, floral design, Alison Ellis

Definition of Eliminate: (Verb)

a: to put an end to or get rid of : REMOVE; eliminate errors in your marketing efforts

b: to remove from consideration; eliminate worries about your competition

You can get a sample preview of the course HERE.

“Making money is art…

and working is art…

and good business is the best art.”

-Andy Warhol

By Alison Ellis 1 Comment

Why you don’t want to book every customer

When you’re running a business, you don’t want to book every customer! You want to book the right customers.

When I first started out in my business, I thought the goal was to book every client–no matter what!

Lower the price on a few things to meet the budget? Sure.
Meet at a super inconvenient time for me? You bet!
Schedule a second call to go over “all the things” before you decide to work with me? Um, OK!

Whatever reassurance a customer needed to be persuaded that I was the right florist for the job, that’s what I’d do!

But over time, with experience and concerted efforts to understand who my ideal customers actually are, I’ve come to realize that I don’t want to book every customer! Not by a long shot.

Who’s “the right customer”?

Well, it’s someone who doesn’t need to be convinced that I’m the right choice because they can already feel that I’m the best choice from the preliminary experience with my company and my brand (via my website, consultation and e-mail communication).

By tapping into who my clients really are and what they really care about, I’m able to reach them on a deeper level and develop a level of trust before we even speak and that means that “the right clients” get to “yes” more easily.

I’ve learned to let go of the clients who aren’t an easy fit. I only want to book the right customers for me.

I share exactly how I’ve perfected this process over the past 20 years in my templates for florists!

“Alison’s email templates are an absolute life saver!

The email templates have taken off so much stress…just copy + paste, tweak a bit to customize with your own personality, and hit send. Client responses to the email templates I’ve used have been positive…the message is clear, and the tone is professional + kind. Absolutely worth the price in time saved!!” -Bethany

My downloadable pdfs, How To Write Proposals That Sell and Wedding Workflow show you how to spend less time before booking a client and how to lay out the steps for clients from the initial inquiry to post-wedding day follow-up! Combine them with my E-Mail Templates and Wedding Contract, you’ll have my entire communication package, plus you’ll save $30 off when you buy all 5 templates here.

It takes practice to learn how to speak directly to the heart of your ideal clients.

I’ve streamlined my proposal process so that I’m not “giving away too many details”, yet I still provide enough detail that a client can trust that we’re on the same page.

And I clearly communicate the steps in our booking process, so neither one of us invests too much time before we’ve decided we’re a good match.

It may not happen over night, but with time and practice, the booking process starts to take shape and you’ll be able to prequalify clients before investing too much time.

You can take a shortcut with all my downloadable pdfs here!

Keep doing beautiful work!

With love from me to you,

Alison

P.S. If you have questions for me, don’t hesitate to drop me a line right here: floralartvt@gmail.com

By Alison Ellis Leave a Comment

Reaching Your Potential As A Florist

Can you remember who you were, before the world told you who you should be?

-Danielle LaPorte (from The Fire Starter Sessions)

In The Fire Starter Sessions, Danielle LaPorte writes, “Invest in your second nature.” She goes on to talk about “the acorn theory”; the idea that we’re all “born with a soul that shapes our destiny–that our full potential already lives within us.”

The theory was first published by James Hillman. He explains it like this:

The acorn theory expresses that unique something that we carry into the world, that is particular to us, which is connected to our “daimon”.

(The Greek word, daimon, can be considered your “inner voice”. The Roman word was genius, and the Christian word is guardian angel.)

To quote Hillman, “They are all a little bit different, yet each expresses something that you are, that you have, that is not the same as the personality you think you are.”

In other words, we must make our way through the layers of soil and compost and debris until the conditions are right and we’re ready to grow to our true potential.

Because you were born an acorn…with everything it takes to become a huge oak right inside you. And it’s been there all along.

It does take time to perfect your processes and meet (or exceed) your goals and make enough money to quit your “other job“….and the time it takes to streamline or perfect…and practice can feel pretty dark some days.

We’re going to spend some time in the dark before we can burst into the light!

So…are you reaching your full potential or are you ready for a break through?

Pro Tip: If you want to break through, you have to make sure that your brand is seen in it’s best light from the first point of contact!

And there’s a good chance that you rely on your website to make your brand’s first impression!

It’s easy to fall into a trap of thinking, “I have a website. I mean, it exists!…I updated it a year or two ago…so I’m good, right?…”

But just like anyone striving to reach their potential, your website has to break through many layers to grow from an acorn to an oak. (It’s a process!)

If you’re ready to make a stronger first impression and represent your brand in its best light, I can help you do that work in my Website Bootcamp! I share easy and effective shortcuts to help you increase engagement and attract awesome clients so that you can keep striving to reach your potential year after year!

Every year is a good year to learn and grow (and improve your website).

CLICK HERE to learn more about how you can create your own website break through in 3 days or less!

BOOTCAMP SIGN UP!

Thanks for taking the time to read my blog today.

Keep doing beautiful work!

With love from me to you,

Alison

P.S. This post is for the late bloomers–the floralpreneurs who’ve lived a first life before pursuing a floral dream or falling into flowers as a side-hustle…

And it’s for the determined–the florists who try and try and then, try again, because there are always more layers to break through in this work to get to the light….

The florists who’ve worked slinging stems in someone else’s flower shop for a decade or two, and are finally branching out on their own….

The newly retired, newly single, new moms, new grandmas, new floristry students, basement Betty’s….

This one is for you….wherever you are on your floral journey….

I’m honored to be on this journey with you.

Whether you’re a newly aspiring floral designer or a seasoned pro, I hope you’ll take advantage of some of my free resources, as well as my pdfs and online courses for florists.

By Alison Ellis 2 Comments

There’s no such thing as a small wedding

After 16 years of running a solo-business venture I can say with certainty that there’s no such thing as a “small wedding”. Allow me elaborate….

Yes, there are “large weddings” and “crazy huge weddings” and “regular weddings” and there are weddings that are “not huge”, but small?…..now, “small” is something that’s hard to come by as a florist.

There’s a certain amount of work that goes into the planning process, even for a “small wedding”, which is virtually identical to the investment of time, creativity, mental space and administrative tasks as required for weddings 2-3x their size.

I hear floralpreneurs say “this is ‘just an order for bouquets’….why is this order turning into so much trouble?!…why does this client want to meet with me again?”….and believe me, I get it! If it’s a small-er order, florists sometimes feel that the client should just relax already!….because we do work that’s WAY more elaborate than this…..we’ve got you covered!

But there’s one very important flaw in this thinking; it requires that the client already trusts you.

It presumes that the client values you and your time and your art.

Even a very small wedding is a really big deal to the client…and as a florist it’s your job to give the same level of time and attention that you promise to all your customers if you’re going to build a consistent brand experience.

If a smaller gig gets a different service agreement, then define it. Let the client know the steps so they can work with you with ease. “If your wedding falls below our minimum we…..” (fill in the blank)

Do you require pick-up if they don’t meet your minimum? Do you only meet once? Meet twice? Include a mock-up? No mock-up, no delivery, no meeting? What are your rules? There’s no right answer. You choose the answer that jives with your brand.

What sort of customer service do you provide? What promises do you make to your customers? What’s not included?

If I promise personalized customer service (which I do), then I can’t offer sub-par service to clients who spend “only a small amount” on an event. I can’t say, “I provide outstanding customer service, unless you fall below X-amount in which case the service level decreases….” that’s not how I roll. That’s not what my brand is about.

As it turns out, even a “small wedding order” requires the same base-level of detail and professionalism as a larger one. If the clients were good enough to book, they’re good enough to wow.

Charge what you’re worth and even your smaller gigs can be worth your time & effort!

Keep doing beautiful work!

With love from me to you,

Alison

Need some pricing tips?

Check out my FREE course, 4 Pricing Mistakes Florists Make (click here to get it!).

Can a girl get some feedback?

Have you tried one of my courses? I’d love to hear your feedback and possibly quote you for a testimonial on my website. Click here to share your experience with a Real Flower Business Course. Even if you’ve only tried a FREE course, I want to know what you think of the content. I appreciate your time and input.

By Alison Ellis Leave a Comment

What to do if customers are ghosting

How do you book more weddings?

First, you have to attract the customer, then you have to close the sale.

I’ve seen an influx of florists asking about “ghosting” in my Facebook group. Particularly the question, “What can I do to fix this?”

If you, too, are experiencing customers who “disappear” without a word, check out today’s video where I talk about 2 reasons this may be happening plus 4 tips to help you correct this problem in my live chat on “Closing the sale”.

Click to watch if you’re getting ghosted:

Find pdfs HERE!

The slow fade.

Every florist can relate to your frustration when a customer just walks away! You’re not alone.

At this point in my business I have an excellent pre-qualification process. I think instead of just “weeding out” price shoppers, prequalification serves as a form of “customer service” by letting potential clients know some important details before we move forward:

#1. My requested minimum for THEIR event (if it’s further away, the minimum is more, for example, if there are 8 bridesmaids, it’s more than if you have 2 bridesmaids, etc.),

#2. That our first contact is via phone consultation,

#3. I will provide them some preliminary details and a quote and THEN THEY CAN BOOK OR NOT, but we’re not going further down this road (with multiple revisions, meetings, etc.) unless we’re on the same page at this point regarding price, style and trust….and a deposit.

Now, that said, I really do feel your pain; it’s not easy to “start from scratch” each season as we do in the wedding industry. No “repeat business” from last year’s couples makes what we do in the wedding biz very uniquely, stressful and we must be resilient when faced with rejection. Which is easier said than done sometimes.

But here’s how I see it, anyone who’s price shopping and doesn’t choose you, is a GOOD loss. You don’t want that customer….OK, maybe you just need “any customers” at some point, but in the long run, the price shopper isn’t a “type of customer” you can truly try to court and make loyal to you/your brand.

Your ideal customer (not necessarily “high-end” or “luxury customers”, but YOUR customers, the ones who want the work that you enjoy doing!) have to “find you” because you show up for them in a way that’s clear and obvious to them.

As I always say, we have to speak directly to their hearts so they can find us….and what happens on the flip-side is that these price shoppers start to realize that we are not talking to them.

They “weed themselves out” because they can feel your honesty, your quality, your vibe, and they want you. Not “just anyone”.

You’re not “the cheapest”; you have something more to give…and they feel that.

Your businesses depends upon understanding what your customers need, then, you serve it up on a silver platter, and if it’s “not for them”, they know it…..just as much as we do.

But for your ideal clients, the clients who LOVE you and are excited to work with you, THEY GET IT. They get you. They want what you do. They don’t need convincing because you’ve already shown them WHO YOU ARE.

This is the work I do on-the-daily….and what I teach in The Art of Good Business….and it IS a long game…..

But it was only a few years ago when I was “doing my art of good biz work” and I was just not booking as many weddings as I needed. And I was bummed. And kinda stunned. ‘Cause I was working SO HARD. And putting SO MUCH out there…..yet a friend of mine who wasn’t “doing all the things” and wasn’t trying so hard, well, she was booking GREAT gigs, easily…..her customers loved her. And I was at the same junction you seem to be now; “WHAT AM I DOING WRONG?”

“Oh nothing”, my friend assured me. “You’re great. You’re doing everything right”…..but I insisted, “No. You’re booking. I’m not. I’m working hard to express myself (blogging, revamped website, and doing some of my best design work), but I must be doing something wrong.”

So I used this “less than busy enough” time to “do even more work” and in the end, the season was “OK, not great”…..BUT THE NEXT YEAR was my BEST season yet. The season after that, even better, Last year, best so far…..

That season I was down, well, I lost my mojo or my vibe was not jiving with the clients I wanted or I was trying too hard….because despite my best efforts, and I mean really, deep rooted best efforts, people weren’t digging me.

All this is to say, you’re smart to ask “What can I do to fix this?” Because it is up to you to fix everything around here! This is your dream, your biz, your struggle….and your ideal customer to attract and wow and attract again, and again, and again.

Keep working. Keep looking for holes, clues, signs, signals, mis-communications that you can fix.

Keeping the faith in the off-season is hard when we’re not booking. Keep moving forward.

Keep doing beautiful work.

xo. -Alison

Definition of ‘Ghosted’ (via Huffington Post).

The term “ghosting“ (sometimes known as the “slow fade”) refers to the anecdotally pervasive act where one dater ends a relationship by simply disappearing. The ghost does not give an explanation of any sort, leaving the ghosted wondering where he or she went wrong.

Find a FULL LIST of course offerings HERE.

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